We’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
The Product Manager is a key member of the Analytics organization working to drive the strategy and vision of the products and its features. The incumbent in this role works very closely with all Analytic Teams, development teams, QA engineers, business analysts, clinical stakeholders, and user experience design leads to create the product vision, roadmap, and ensure the final deliverable meets stakeholder needs. Product Managers within Analytics are responsible for both the creation and rollout of the product but also the curated analytic content.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Determines business and customer needs by evaluating feedback and information gathered from multiple sources.
- Defines strategy and processes for one or more Analytics product areas.
- Owns the product roadmap and works with stakeholders to prioritize and translate into feature implementation. Manages a long term roadmap and drives a more detailed short term roadmap.
- Collaborates with various teams including engineering, business analysts, clinical stakeholders, and UX/UI to determine the best technical implementation methods.
- Collaborates proactively with Analytic teams to understand all KPIs and content areas to ensure the products are maintained and updated at all times.
- Supports communications, meetings, and other collaborations as appropriate to effectively perform work and to understand, resolve, and/or mitigate risks, obstacles, and conflicts in the performance of functional activities.
- Prepares and communicates status updates and demonstrations to senior executives and other stakeholders.
- Performs other duties as assigned and modified at manager’s discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
- Professional-level business acuity
- Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
- Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance and/or Marketing
- Passionate problem solver
- Ability to proactively communicate thoughtfully, leveraging problem-solving skills and a learning mindset to build long-term relationships
- Great interpersonal skills, as the role will be embedded in a very matrixed organization
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
- Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
- Spoken and written fluency in English
- This job requires use and exercise of independent judgment and requires proactive initiative and autonomy
EDUCATION AND EXPERIENCE CRITERIA:
- BA/BS degree in Information Technology, Computer Science, Data Science, or business-related field required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
- Master’s Degree preferred
- A minimum of three (3) years’ work experience in the product management role; or similar experience having managed programs or projects for businesses that contribute for customers and business partners; or similar experience within an analytics organization
- Hands-on software product design and/or development experience preferably in an agile software development environment
- Experience leading design, feature breakdown and projects/products from inception through launch
- Experience in healthcare domain preferred
- Experience in analytics domain preferred
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
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What We Do
ChenMed brings concierge-style medicine and better health outcomes to the neediest populations – moderate-to-low income seniors with complex chronic diseases. Operating over 50 medical centers in eight states, we are known to our patients as Dedicated Senior Medical Center, Chen Senior Medical Center, or JenCare Senior Medical Center.
Through our innovative operating model, physician-led culture and empowering technology, we drive key quality and cost outcomes that create value for patients, physicians and the overall health system. By recruiting focused physicians and reducing their doctor-to-patient ratios, we increase patients’ “face time” during each monthly appointment and help foster stronger doctor-patient relationships.
Results of our high-touch approach to primary care are impressive, as illustrated in the recent Modern Healthcare cover story published on Oct. 20, 2018, which reports that: “Indeed, ChenMed's approach has resulted in 50 percent fewer hospital admissions compared with a standard primary-care practice, 28 percent lower per-member costs, and significantly higher use of evidence-based medications.”
