Position Purpose
We seek world-class talent to join the world’s leading distributor of automotive and industrial replacement parts and value-added services operating 5,500+ locations and servicing more than 20,000 locations in the U.S. and Canada. Specifically, this role will function as the Product Manager of a newly formed team, to build the next generation Catalog platforms at GPC. Working with a highly talented team, you'll play a key role in building and running one of the world’s largest automotive and industrial replacement parts operations.
If you are passionate and a seasoned product leader yearning to transform experiences for millions of customers and thousands of passionate associates, we are looking for you to join GPC leadership team as a Product Manager. The Product Manager is responsible for delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product, the Product Manager focuses on delivering value by leading the strategic vision and product roadmap across the customer journey and ensuring all products within their portfolio are aligned with the vision. The Product Manager identifies and connects interdependencies with other products within the customer journey. They support business reviews, communicate the product vision, and present across all levels of the organization.
This Product Manager role will oversee, and direct the creation of science products related to our e-commerce product discovery. This role will also leverage large data analysis, AI/LLM, and traditional ML to improve any/all aspects of GPC’s product discovery journey. The Product Manager will also orchestrate work addressing customer pain points across the GPC enterprise, and lead teams in the definition, discovery, design, development, and delivery of end-to-end experience capabilities leveraging technology, operations, and process
Responsibilities
Strategic
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Collaborate with engineering to translate business strategy into product strategy
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Own and maintain product opportunity and delivery roadmaps
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Maintain knowledge of competitive landscape and technology innovations
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Drive growth for the business by applying domain expertise to provide thought leadership and translate vision into action
Execution
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Define and communicate value propositions, OKRs, success metrics, and outcomes
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Develop deep knowledge of business processes for the domain
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Drive prioritization of product capabilities
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Collaborate and drive cross-domain prioritization and sequencing of activities
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Create/document/track KPIs to measure relevant business goals for the domain
Stakeholder Management
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Represent domain during enterprise planning and discovery
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Manage stakeholder expectations to ensure scoping, backlog, and delivery align with product strategy
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Provide regular updates to product roadmap and outcomes
Tactical
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Represent business throughout the technology development process
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Document requirements (functional and non-functional) via epics, features, and user stories
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Maintain and prioritize product backlog
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Track releases and communicate delivery roadmap
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Plan and conduct user showcases and acceptance testing
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Work with agile practitioners and engineering to improve the overall delivery lifecycle
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Other duties as assigned
Requirements
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Degree in Computer Science or Engineering fields or equivalent years of experience preferred
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8 years experience in product and/or experience management.
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8 years experience in scrum/agile development methodology.
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8 years experience participating in product backlog prioritization and grooming/refinement
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8 years of product ownership and helping drive road mapping, planning, and delivery in an agile environment.
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3 years experience designing and setting up experimentation, A/B tests, and measuring the key KPIs based on the optimization objectives.
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Experience in defining strategy and road map for exposing the platform services in the form of necessary APIs and feeds required for the clients and partners.
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3 years’ of working with machine learning tools (Sas, SPSS, R, Vertex AI)
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Experience working with LLMs to deliver business solutions
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Experience designing data-oriented solutions using Microservices and file feeds via any of the cloud platforms (preferably Google Cloud Platform)
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Experience working in building features and enhancements for e-commerce product discovery.
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Experience working with any search engines such as Elastic Search, Solr, etc.
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Experience working on solutions for the Automotive Aftermarkets domain is a plus.
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Demonstrated experience with analytical and critical thinking skills; ability to use data to break down complex problems and formulate plans.
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Experience supporting, mentoring, and managing product owners is a plus
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Experience in the B2B and retail business is a plus
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Mastery of identifying goals, metrics, and analytics to measure product value
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Proficiency in creating, prioritizing, and accepting user stories
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Proficiency in conducting user research and testing to understand needs
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Proficiency in conducting competitive research and analysis
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Proficiency in guiding more junior team members through Product Management fundamentals in a professional setting
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Top Skills
What We Do
Genuine Parts Company (GPC), founded in 1928, is a global service organization engaged in the distribution of automotive and industrial replacement parts. We serve hundreds of thousands of customers from a network of more than 10,000 locations in 14 countries and have approximately 50,000 employees.