Your Opportunity at ARC’TERYX:
As the Product Manager, Data and Analytics –Digital, you partner with the Digital team on foundational and exploratory data initiatives, including building and enhancing the Guest Data Lake by integrating data from multiple sources. You will extract, analyze, and visualize sales, guest, and other applicable business data to uncover insights across e-commerce and retail and better understand omnichannel guest behaviour across website, mobile, and retail channels. You manage all aspects of projects, from concept through to execution, working closely with business stakeholders, development teams and/or vendors, coordinating efforts of multi-disciplinary teams to execute high quality and on-time deliverables.
This role is based out of our North Vancouver office and is open to remote work (on Pacific Standard Time hours). Candidates must be eligible to work in Canada.
Meet Your Future Team:
The Data and Analytics team collaborates closely with business partners and internally within our team to build scalable products for consumption via standard reporting mechanisms. We as a unit are responsible for understanding the business needs and implementing standardized solutions.If you were the Product Manager, Data and Analytics – Digital now, here are few of the core activities you would be doing:
- Managing and planning work, resourcing, work prioritization, process alignment and issue resolution for concurrent projects
- Understanding the business requirements related to reporting (data products/dashboards) for the Digital business or otherwise indicated
- Assessing the project requirements, creating detailed project plan, and aligning the tasks required for the smooth delivery of the project
- Planning, facilitating and managing workshops with business stakeholders, internal architects, engineering and other teams as required
- Reviewing project schedules with the Data and Analytics leadership and all stakeholders that will be affected by project activities
- Monitoring the progress of projects and making adjustments as necessary to ensure successful completion; consolidate and report project status on a regular basis
- Providing guidance and support to the team members and/or help them unblock the tasks, leading the agile process to refine and groom the backlog stories with other stakeholders
- Engaging with agile scrum methodology, tools, and templates while continually improving them
- Facilitating and managing stakeholder engagement
Here are some of the things you could be working on in the future:
- Developing, updating, and embedding your extensive expertise in business areas and technologies in scope within the Data and Analytics team
- Leading a team of data enthusiasts to deliver projects for Digital or other groups as needed
- Organizing and leading product demonstration sessions, coordinating user training, arranging reporting requirements that align with business processes and decision making
- Being the face of Data and Analytics team with the business and advocating our products, change management etc.
- Assisting the Data and Analytics leadership team with other tasks and projects as required
Are you our next Product Manager, Data and Analytics – Digital?
- You have a bachelor’s degree in Business, Information Systems, or the equivalent field
- You have 5+ years of experience as a Product Manager, working with Digital teams (ecommerce, guest analytics, or similar) and/or Data Analytics role, with 1+ year experience leading a team
- You have strong understanding of ecommerce platforms, digital analytics tools, and digital business models etc.
- You have experience working on the Strategy with the leaders to bring value to the Digital Business through Data & Insights
- You are a strategic thinker and have experience leading a team with different skills and demographics
- You have experience with working in Agile/Waterfall methodologies
- You have experience with learning and understanding new business process and business needs
- You are familiar with the Data and Analytics product lifecycle
- You possess a high level of analytical and critical thinking
- You have a strong knowledge of Data Analytics Platforms and tools like Databricks, Power BI etc.
- You have strong SQL knowledge
- You have excellent interpersonal skills and the ability to communicate with all levels of stakeholders to be able to explain and articulate a problem or solution
- You have strong organization and prioritization skills while managing multiple, competing priorities
- You have experience using JIRA
- You are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You inspire breakthrough thinking and continuous improvement
- You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it
Compensation:
Total Rewards
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave top-up and a nesting period for new parents.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
Skills Required
- Bachelor’s degree in Business, Information Systems, or an equivalent field
- 5+ years of experience as a Product Manager working with Digital teams or in Data Analytics
- 1+ year of experience leading a team
- Strong understanding of ecommerce platforms, digital analytics tools, and digital business models
- Experience developing strategy with leaders to create value for the Digital business through data and insights
- Experience leading teams with different skills and demographics
- Experience with Agile and Waterfall methodologies
- Experience learning and understanding new business processes and business needs
- Familiarity with the Data and Analytics product lifecycle
- High level of analytical and critical thinking
- Strong knowledge of data analytics platforms and tools such as Databricks and Power BI
- Strong SQL knowledge
- Excellent interpersonal and stakeholder communication skills
- Strong organization and prioritization skills while managing competing priorities
- Experience using JIRA
- Ability to identify root causes and develop solutions
- Flexibility and adaptability in ambiguous situations
- Eligibility to work in Canada
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
