Product Manager - Customer Data Platform

Posted 4 Hours Ago
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Bangalore, Bengaluru, Karnataka, IND
In-Office
Mid level
eCommerce • Other • Retail
The Role
Own the Customer Interactions and Communications product within Target’s Customer Data Platform. Develop product strategy, roadmap, OKRs, business cases, and prioritized backlogs. Lead cross-functional collaboration with engineering, UX, data science, and business teams to deliver data products supporting AI/ML decisioning, personalization, analytics, experimentation, and marketing activations. Serve as the product voice, incorporate customer feedback, and align stakeholders around high-impact outcomes.
Summary Generated by Built In

About us:
As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.
Fueling the continued success of one of the world’s most beloved and recognized brands is a distinctly capable, creative and innovative Digital & Marketing organization. Target is well known for inspiring and surprising guests, and we pride ourselves on connecting them to the products and experiences they expect and deserve from Target. We study our guests to discover new needs and insights and then craft every interaction to build brand love. We are market experts who insist on a clear and cohesive understanding of our business objectives, guest segments and behaviors, strategies and tactics, overcoming obstacles and measuring success. Leveraging our collective assets and fostering a healthy, supportive and open team culture, we deliver a holistically gratifying experience that guests can only get at Target.
As a Product Manager within the Customer Data Platform team at Target, you will work on developing Customer Interactions & Communications product and will partner to develop a comprehensive product strategy, related roadmap, and set key business objectives (OKRs) for your product. 
The Customer Interactions & Communications datasets serve as backbone data assets for a broad set of horizontal, enterprise-wide capabilities across Target. These assets power critical functions spanning AI-ML decisioning and activations, personalization, social commerce, insights & analytics, creative and content production and agentic systems.

  • Decisioning & Intelligence: 30+ models built off the silver and bronze layers, powering data science, AI/ML decisioning, and analytics.
  • Activation & Personalization: Data and services enabling Audience Platform, personalization models, Next Best Action, experimentation through A/B tests, real-time triggers, and Customer360-powered marketing activations.
  • ML & Agentic Systems: Production ML applications with expanding agentic capabilities in partnership with enterprise engineering teams.

You will need to leverage the knowledge of your product, as well as customer feedback and establish other relevant data points to assess value, develop business cases, and prioritize the direction and desired outcomes for your product. You will lead a product and work in unison with engineers, UX designers, data scientists and business partners to deliver a product.
You will be the “voice of the product” to key stakeholders to ensure that their needs are met, and that the product team is getting the direction and support that it needs to be successful. You will develop and actively understand the market, maintain a product roadmap and backlog outlining the customer themes, epics, and stories while prioritizing the backlog to focus on the highest impact work for your team and stakeholders.
You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance while committing to the organization's direction. You will foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles, and partner with product teams across the organization to help them achieve their goals while pursuing and completing yours.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
About you:

  • Four-year  degree or equivalent experience
  • 4+ years of product management experience or equivalent domain experience, preferably in retail, customer experience, and/or analytics
  • Experience with technology and ability to facilitate communication between business and technology teams
  • Experience working in an agile environment (e.g., user stories, iterative development, scrum teams, sprints, personas)
  • Ability to lead a body of work with cross-functional partners
  • Strong communication skills

Know More About Us here: 

  • Life at Target: https://india.target.com/ 
  • Benefits: https://india.target.com/life-at-target/workplace/benefits 
  • Culture: https://india.target.com/life-at-target/belonging 
  • Target Tech: https://tech.target.com/ 

Skills Required

  • Four-year degree or equivalent experience
  • 4+ years of product management experience or equivalent domain experience
  • Experience preferably in retail, customer experience, and/or analytics
  • Experience with technology and facilitating communication between business and technology teams
  • Experience working in an agile environment, including user stories, iterative development, Scrum teams, sprints, and personas
  • Ability to lead a body of work with cross-functional partners
  • Strong communication skills

Target Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Target and has not been reviewed or approved by Target.

  • Healthcare Strength — Health benefits are accessible to hourly team members at relatively low hour thresholds and include no‑cost, 24/7 virtual medical care and expanded mental‑health support. This breadth is positioned as a relative strength compared to typical retail offerings.
  • Retirement Support — Retirement programs include a dollar‑for‑dollar 401(k) match with immediate vesting and options like Roth 401(k) and stock purchase. These features strengthen long‑term savings for a wide range of roles.
  • Parental & Family Support — Family support includes paid family leave, backup care, and reimbursements for adoption and surrogacy. These resources complement paid time off and holidays for eligible team members.

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The Company
HQ: Minneapolis, MN
172,344 Employees

What We Do

Target is an American retailing company providing access to a wide selection of products such as furniture, electronics, toys, and more. Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.

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