What You’ll Own
- Client request intake and synthesis: Partner with Customer Success and Sales to understand incoming client requests, ask thoughtful follow-up questions, and identify patterns across feedback.
- Problem framing and discovery: Translate feature requests into clear problem statements through structured conversations, research, and analysis before proposing solutions.
- Strategic product ownership: Become the product expert for assigned product areas by understanding workflows, user behavior, technical considerations, and business impact.
- Roadmap and prioritization: Build and maintain focus-area roadmaps, prioritizing work based on user value, company strategy, and measurable outcomes.
- End-to-end delivery: Work closely with Engineering and Design from concept through requirements, build, launch, and iteration.
- Stakeholder alignment: Lead productive discussions and ensure decisions are documented and aligned across teams.
Key Responsibilities
- Develop a deep understanding of users and how they interact with your modules.
- Identify themes across client requests and convert them into scalable product opportunities.
- Define clear product requirements and success metrics.
- Balance short-term client needs with long-term platform integrity.
- Maintain clear documentation of product decisions, trade-offs, and rationale to ensure transparency and continuity across teams.
- Contribute to improving product discovery and intake processes across the team.
- Partner with Engineering to ensure solutions are scalable, maintainable, and technically sound.
What Success Looks Like (First 6–12 Months)
- Client requests are evaluated using a structured intake and prioritization framework.
- Clear ownership and roadmaps are established for assigned modules.
- Stakeholders report improved clarity and alignment in product decisions
- At least one meaningful client-driven initiative has shipped with measurable impact.
- You demonstrate growing independence in leading discovery and prioritization conversations.
Qualifications
- 2 to 5 years of product management experience in B2B SaaS or a similar environment.
- Demonstrated ability to conduct customer discovery and translate insights into clear product requirements.
- Strong analytical thinking and comfort using data to inform decisions.
- Experience working cross-functionally with Engineering and Design.
- Strong written and verbal communication skills.
- Comfortable navigating ambiguity and competing stakeholder priorities.
Bonus Qualifications
- Experience in higher education, workforce outcomes, or related industries.
- Familiarity with product analytics tools.
Why Join PeopleGrove
- Build products with purpose: Our work helps institutions improve outcomes for students and alumni—and supports programs that train the next generation of healthcare and high-impact professionals.
- Own meaningful strategy: This role has real influence over PeopleGrove’s growth direction and where we expand next.
- Move fast, learn fast: We value experimentation, clarity, and shipping.
- Remote-first: Work from anywhere in India, with occasional travel for team offsites or customer research.
- Strong team culture: Empathy, collaboration, and user-centric thinking are core to how we operate.
Skills Required
- 2 to 5 years of product management experience in B2B SaaS or a similar environment
- Ability to conduct customer discovery and translate insights into clear product requirements
- Strong analytical thinking
- Experience working cross-functionally with Engineering and Design
- Strong written and verbal communication skills
- Comfortable navigating ambiguity and competing stakeholder priorities
What We Do
As higher education’s first Career Access Platform™, PeopleGrove is a smart career network that recommends Mentorship, Networking, Career Exploration, and the Job Connections that together effectively build the social capital learners need to succeed. Unlike other student success tools and alumni engagement software, PeopleGrove is lifelong career support that’s smart, personal, and helpful even to those without a network, experience, or clear starting point. Established in 2015, PeopleGrove set out to build the most helpful network ever created because we believe career fulfillment is a right every single person should have. To date, we've helped millions of learners on their career journeys: - 1+ million connections - 96% retention rate - 20+ million users - 60% of US News Top 100 Universities - 5/5 average rating from user interactions - 450+ customers served PeopleGrove is proudly part of The Riverside Company portfolio of companies. With their partnership, we are a transformational organization that prides itself on building an environment where curiosity is rewarded and the unknown is embraced. Places to go. People to be.
