Product Manager, Consumer Solutions, Italy Southern Europe

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The role of the Product Manager, Consumer Solutions will be under the Product and Solutions Organization in Visa, supporting the Head of Consumer Solutions, Southern Europe, in delivering the consumer products strategy ensuring that Visa's core proposition remains best in class, across debit, credit, prepaid, Premium and instalments solutions. More specifically, the role will be focused on the enhancement of the Premium proposition across Italy, in particular enhancing the premium cardholder journey to better show the benefits and services offered by the Visa Premium cards, demonstrate the value Visa brings to clients and drive client stickiness for Visa premium products. This role will be pivotal in helping Visa build out new Premium propositions and strategies as well as helping to take these to market. It sits at the heart of Visa’s go to market function, intersecting marketing, product, and sales.

The ideal candidate has proven core product management and marketing skills with a focus on loyalty programs, is analytically savvy and should have experience managing marketing programs from strategy to execution including offer sourcing, have a business outcome based mindset, be comfortable managing project budgets and be able to thrive in a dynamic environment. Candidates must have persuasive sales narratives, they should demonstrate expertise when presenting to clients during pitches and workshops. They should possess relationship management skills, presentation skills, a good level of financial and technical acumen, and experience in product and project management as well as loyalty and loyalty program management. They must be highly collaborative, bring a structured approach to client engagement and documentation, employ moderation and facilitation skills, have a passion for payments, and have an ability to communicate complex information to both technical and non technical audiences. This position will interface with multiple stakeholders internally as well as leading creative, loyalty companies and other third party service providers, so excellent interpersonal skills are critical.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

• Have a robust understanding of consumer payment products and payments industry knowledge and experience
• Keeps abreast of premium consumer behaviour and premium market trends and tracks competitive landscape
• Highly collaborative, bringing a structured problem-solving approach to client engagements and documentation, employing solutioning, moderation and facilitation skills
• Able to lead the development and execution of loyalty solutions and premium propositions in the market and manage external suppliers, ensuring consistency of communications across all touchpoints
• Able to combine aspects of the business and commercialization with technical skills
• Able to translate client needs into product requirements by adapting existing product and solutions to client and market’s needs
• Strong analytical and quantitative abilities, strong bias towards data based decision making and comfort with financial analysis
• Relevant experience at a European bank, leading financial institution or global payment company, and/or management consulting experience in financial services and payments
• Proven experience in the delivery and launch of new services, products and loyalty solutions and platforms
• Comfort in regular budget and performance tracking against business KPIs
• Driven, resilient and positive under pressure
• Excellent communication and influencing skills, both written and verbal
• Quick learner and flexible
• Constructive, action and solution oriented
• Fluent in written and spoken English and Italian
• Bachelor’s Degree required

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.