Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job DescriptionExperian Consumer Services helps millions of UK consumers understand and improve their financial lives. Credit scores, subscriptions, and marketplace products are the core of what we do today. We are now building the next chapter: product experiences that use AI to help people reach the financial goals that actually matter to them.
We're looking for a Product Manager – AI Experiences to own that work. Reporting into Head of Product, you will shape the strategy and ship the roadmap in a space where the technology is moving faster than the playbook. The work sits at the intersection of product, data, and emerging technology. You will turn ambiguous ideas into live experiences that customers trust and keep evolving them.
If you want founder-style ownership with the reach of a business that already has millions of registered users, this is the kind of role that does not come up often.
What you'll be doing
Own the product end to end
Take ownership of AI-powered experiences that help customers make progress towards financial goals: vision, roadmap, backlog, and outcomes
Evolve product strategy as the technology and the customer need change, and translate that into clear priorities quarter by quarter
Make trade-offs openly: what helps customers move forward, what they return for, and what does not
Turn emerging technology into products people trust
Translate what AI can do into customer problems worth solving - not technology for its own sake
Work with design and engineering so complex financial decisions feel simple, personal, and explainable, Stay close enough to the tech to ask good questions, challenge assumptions, and keep learning
Think critically about how these products work today, and how they will need to work as the technology changes
Build while the technology is still moving
Ship real product in a space where capabilities, tools, and customer expectations are changing quickly
Keep a point of view on how these products should work today, and how they will need to work next
Move with pace without cutting corners on customer experience, trust, or regulatory requirements
Work across the business to make it land
Work closely with data science, engineering, and compliance so what we ship is useful, responsible, and feasible
Align with the wider Consumer Services portfolio so new experiences grow the business without undermining what already works
Build relationships across product, technology, and go-to-market so initiatives keep moving
Learn, document, and raise the bar
Keep product documentation and decision records clear enough that the team and stakeholders stay aligned
Use what you learn from customers and live performance to shape what we build next
Help the team get better at building AI-powered products as the technology and the work expand
- Experience as a Product Manager owning a customer-facing digital product through discovery, delivery, and iteration. Experience working within a customer facing or direct to consumer environment is essential.
- Comfort with ambiguity: you can structure a fuzzy problem, test your way forward, and change course when the evidence says so
- Strong judgement: you can help define what matters most to customers and how to work with engineers and data scientists to deliver experiences that delight
- Genuine curiosity about customers, markets, and how technology is changing what products can do
- Evidence you learn quickly. We are not hiring for a finished "AI PM". We are hiring for someone who can get there
Benefits package includes:
- Hybrid working - 40% office based
- Great compensation package and discretionary bonus
- Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers
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Skills Required
- Experience as a Product Manager owning a customer-facing digital product through discovery, delivery, and iteration
- Experience working in a customer-facing or direct-to-consumer environment
- Ability to structure ambiguous problems, test solutions, and adapt based on evidence
- Strong product judgment and ability to define customer priorities
- Ability to collaborate effectively with engineers and data scientists
- Curiosity about customers, markets, and emerging technology
- Evidence of learning quickly and developing expertise in AI product management
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
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