Product Manager, Connected Account Onboarding Experiences

Posted 23 Days Ago
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Seattle, WA, USA
In-Office
Senior level
Payments • Software
The Role
Own the global vision, strategy, and roadmap for Stripe’s connected-account onboarding experiences. Lead cross-functional teams across engineering, design, risk, data science, and partner-facing functions to improve onboarding conversion through funnel analysis, user research, and experimentation. Translate regulatory and partner requirements into scalable API, platform, and user-interface experiences across geographies and business models, including AI-enabled and agentic onboarding capabilities.
Summary Generated by Built In
Who we areAbout Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the teamConnect Platform

Connect is Stripe’s platform for businesses that serve other businesses. It helps platforms onboard and verify participants, manage accounts, accept payments, and pay out funds without building payments, compliance, or financial services infrastructure themselves.

The Connect Risk team builds the risk management capabilities that help platforms operate safely from day one, including onboarding, Know Your Customer (KYC) verification, fraud and credit risk management, and tax reporting. As AI-native platforms and marketplaces emerge, this work helps Stripe support increasingly dynamic global ecosystems.

What you’ll do

You will own Connected Account Onboarding Experiences, the products and journeys that help platforms onboard their users safely, compliantly, and with minimal friction. You will shape experiences from sign-up and authentication through readiness to use Stripe products, across application programming interfaces (APIs) and hosted or embedded user interfaces (UI).

You will use funnel data, user research, and experimentation to improve conversion while meeting Stripe’s commitments to regulators and financial partners. You will set the strategy for what should be standardized or configurable across platform business models, products, and geographies, including opportunities to use artificial intelligence (AI) and agentic interfaces.

Responsibilities
  • Set the vision, strategy, goals, and roadmap for Connected Account Onboarding Experiences globally.
  • Lead cross-functional execution across Connect, Risk, engineering, design, data science, and partner-facing teams.
  • Use funnel metrics, user research, and experimentation to identify friction and improve onboarding conversion.
  • Translate risk, regulatory, and partner requirements into intuitive experiences across APIs, platform tools, and connected-account UI.
  • Build scalable onboarding foundations that support different platform models, geographies, and evolving AI-enabled experiences.
Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements
  • 6+ years of product management or product-focused founder experience
  • Experience leading complex, multi-quarter product roadmaps and aligning internal teams and external partners around shared goals
  • Demonstrated experience partnering with engineering, design, and data teams to build products and systems at scale
  • Strong analytical skills, including defining success metrics, running experiments, and using data to improve business outcomes
  • Strong written and verbal communication skills, with the ability to articulate user problems and product decisions clearly
  • Experience working on complex platform, ecosystem, or regulated products.
  • Ability to operate with autonomy in a dynamic environment.
  • Experience working in high growth companies and products.
Preferred qualifications
  • Experience in payments, financial technology, or financial infrastructure
  • Experience building user onboarding solutions in enterprise or business-to-business (B2B) industries through APIs or user interfaces
  • Experience redesigning traditional user journeys through AI and building agentic interfaces

Skills Required

  • 6+ years of product management or product-focused founder experience
  • Experience leading complex, multi-quarter product roadmaps and aligning internal teams and external partners
  • Experience partnering with engineering, design, and data teams to build products and systems at scale
  • Strong analytical skills, including defining success metrics, running experiments, and using data to improve business outcomes
  • Strong written and verbal communication skills
  • Experience working on complex platform, ecosystem, or regulated products
  • Ability to operate with autonomy in a dynamic environment
  • Experience working in high-growth companies and products
  • Experience in payments, financial technology, or financial infrastructure
  • Experience building user onboarding solutions in enterprise or B2B industries through APIs or user interfaces
  • Experience redesigning traditional user journeys through AI and building agentic interfaces

Stripe Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stripe and has not been reviewed or approved by Stripe.

  • Healthcare Strength — Healthcare is described as comprehensive, including medical, dental, vision, EAP, and mental‑health support such as therapy sessions; wellness resources are consistently highlighted across materials. Coverage breadth and depth are repeatedly positioned as a core strength.
  • Parental & Family Support — Paid parental leave for birthing and non‑birthing parents, fertility benefits, and adoption assistance are emphasized, making family support a standout element. Feedback suggests these programs compare favorably to common tech benchmarks.
  • Wellbeing & Lifestyle Benefits — Wellness stipends, gym reimbursement, and onsite meals/snacks (where available) are commonly offered, with flexible lifestyle funds supporting varied needs globally. Education stipends and similar perks further bolster day‑to‑day wellbeing.

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The Company
HQ: San Francisco, CA
5,360 Employees
Year Founded: 2010

What We Do

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies like Salesforce and Facebook—use the company’s software to accept online payments and run technically sophisticated financial operations in more than 100 countries. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Over the long term, Stripe aims to increase the GDP of the internet.

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