The Role
Lead product development for Lalamove's Communications Platform: set OKRs, prioritize features, translate research into requirements, drive full-stack delivery with engineers/designers/data scientists, coordinate vendors, and communicate progress to leadership to improve platform UX and business outcomes.
Summary Generated by Built In
At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities we can. We have massively scaled our efforts across Asia and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!
We are looking for a Product Manager within the Communications Platform team to help build own and improve Lalamove's platform experience. As a product manager at Lalamove, you will set OKRs and prioritise product ideas to fuel our company's strategic goal. On this team, you will work with a group of passionate and talented engineers, designers, and data scientists to solve some of the most challenging problems the company is facing. You will need to wear many hats, work smart and iterate quickly.
What you'll do:
- Understand (and create) business strategy and direction using data and research to build for the future
- Integrate usability studies, research and market analysis into product requirements and wireframes to enhance user experience
- Work closely with the other members of the product team and other internal stakeholders
- Break down key projects and prioritise features to maximise ROI
- Communicate clearly to product and leadership on the plans, data and results
- Build creative and cost-effective solutions with members of the platform and cross-functional teams
- Drive full-stack product development with a team of talented engineers, designers and data scientists
- Liaise and work with third-party vendors for account set-up, ensuring seamless integration
What you'll need:
- BA/BS in a technical/business field such as computer science, or management/economics with technical know-how
- 3+ years of product management/development experience with payment or payment related products
- Proven ability to bring simplicity and measurable results to complex, ambiguous situations
- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
- Ability to wear both hats (business and technical) to communicate to stakeholders
- Strong analytical thinking
- Willingness to roll-up sleeves and do the dirty work
- Bonus points if you’ve built your own mobile or web application
- Fluency in both English & Chinese (Cantonese or Mandarin) is necessary
- More experienced candidates will be considered Senior Product Manager
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
Skills Required
- BA/BS in a technical or business field (e.g., computer science, management, economics)
- 3+ years product management or product development experience with payment or payment-related products
- Proven ability to simplify complex, ambiguous problems and deliver measurable results
- Entrepreneurial drive and ability to achieve stretch goals in a fast-paced environment
- Ability to communicate effectively with both business and technical stakeholders
- Strong analytical thinking
- Willingness to roll up sleeves and perform hands-on work
- Fluency in English and Chinese (Cantonese or Mandarin)
- Built your own mobile or web application
Lalamove Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lalamove and has not been reviewed or approved by Lalamove.
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Strong & Reliable Incentives — Incentive programs such as missions, bonuses, and vehicle‑sticker promotions are highlighted as ways to boost driver earnings, with occasional commission reductions further enhancing take‑home. These extras can make the platform appealing for supplemental income and busy periods.
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Healthcare Strength — Corporate roles in some markets describe access to employer‑provided medical and dental coverage. This indicates a conventional health benefits baseline for office staff.
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Leave & Time Off Breadth — Office locations reference paid holidays, sick leave, and some work‑from‑home flexibility. This points to standard time‑off provisions for corporate employees in select markets.
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The Company
What We Do
Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
