PRIMARY FUNCTION
Phillips is hiring a Product Manager, Commerce to own its Shopify-powered e-commerce storefront and grow into a broader role across Pre-Sale, Post-Sale, and the build-out of a Phillips marketplace.
Purpose
Owns the Shopify-powered e-commerce storefront end to end and partners with the Lead Experience Product Manager across Phillips' Pre-Sale, Post-Sale and E-Commerce experience. This role shapes how collectors discover and buy from Phillips online, as digital commerce evolves alongside live auction and hybrid sales.
Scope
The digital commerce storefront (Shopify), including feature configuration, app integrations, checkout flow and performance tuning. Growing ownership across the Pre-Sale, Post-Sale and E-Commerce experience — registration, payments, shipping, marketplace and post-sale — in partnership with the Lead Experience Product Manager.
How the role will evole
The storefront is the starting point, not the ceiling. As Phillips' digital commerce grows, this role is expected to take on more of the Pre-Sale and Post-Sale experience and to play a key part in building out a Phillips marketplace, with scope expanding as the person demonstrates ownership.
DUTIES AND RESPONSIBILITES
- Own end-to-end delivery and optimization of the e-commerce storefront on Shopify, acting as the team's product expert for the platform
- Write clear user stories, specs and release notes that turn business needs and user insight into shippable improvements
- Lead delivery with Engineering, Design and QA, including UAT, to ship high-quality releases
- Define and own storefront KPIs, using data to prioritize the roadmap and surface opportunities
- Contribute to Pre-Sale and Post-Sale initiatives, and help shape and deliver the build-out of a Phillips marketplace
- Maintain documentation and training materials so internal teams are ready for each launch and update
- Drive cross-functional decisions within the storefront, escalating strategic or cross-domain tradeoffs to the Lead Experience Product Manager
- Champion the client experience, advocating for simplicity, performance and continuous improvement
PROFESSIONAL SKILLS AND EXPERIENCE
- 2–3 years in a Product Owner or Product Manager role, ideally in e-commerce
- Hands-on experience with Shopify (theme customization, apps, checkout configuration)
- Experience working in a cross-functional agile team
- Familiarity with analytics tools (e.g., GA4, Shopify Analytics)
- Strong written communication and organizational skills
- Ready to grow into broader ownership across the commerce experience
- Bonus: experience with marketplace or multi-sided platform products
- Bonus: experience in luxury, retail or art markets
WORKING CONDITIONS
- Work is primarily remote, with flexibility to be on-site at the New York office as business needs require, with appropriate notice given
- Flexibility with working hours, including some evenings and weekends, is essential to support auctions
ADDITIONAL INFORMATION
- The annual salary range for the role is $95,000-110,000.
Skills Required
- 2-3 years of experience in a Product Owner or Product Manager role, ideally in e-commerce
- Hands-on Shopify experience, including theme customization, apps, and checkout configuration
- Experience working in a cross-functional agile team
- Familiarity with analytics tools such as GA4 or Shopify Analytics
- Strong written communication skills
- Strong organizational skills
- Flexibility to work some evenings and weekends to support auctions
- Experience with marketplace or multi-sided platform products
- Experience in luxury, retail, or art markets
What We Do
Phillips is an international auction house specializing in Modern and Contemporary Art, Photographs, Editions, Design, Jewels, and Watches. It enables clients to buy and sell through auctions and related sales channels, combining global presence, category expertise, and individualized client service. Founded in London, the company focuses on art, design, and luxury objects, serving clients in international markets.
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