Product Manager – Client Experience

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Lima
In-Office
Fintech • Information Technology • Payments
Join a world leader in payments and technology!
The Role
Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Role Summary:

Visa is seeking a dynamic and results-driven Product Manager to lead Visa’s strategic initiatives focused on money movement in LAC markets. This role is in global product within Visa’s movement platform i.e., Visa Direct.

In this role, you'll be collaborating with LAC regional, LAC in country and global product teams. This role will focus on building and improving Visa Direct money movement platform. You will work closely with the respective teams to understand local payment landscape and work with engineering to build integrations with clients and partners to enable a reliable and high performing money movement ecosystem. Clients and partners included issuers, acquirers, digital wallets, banks, and FinTech’s. You will be responsible for success metrics for our money movement infrastructure in LAC. This includes improving performance, lowering cost and reducing friction for clients and end users.

The ideal candidate will bring a blend of strategic thinking, product execution, and strong stakeholder management skills to deliver innovative and scalable payment experiences. Strong communication and confidence to align priorities with senior leadership is a must for this role.

Key Responsibilities:

Product Ownership & Development

  • Identify opportunities to enhance money movement infrastructure that enables clients to move money instantly, with reduced cost and friction

  • Translate opportunities to product initiatives backed by strong business case, in market validations and support from regional partners.

  • Develop and own roadmap for initiatives from ideation through development, launch, and continuous enhancement.

  • Manage and prioritize the product backlog aligned with business strategy.

Cross-functional Collaboration

  • Collaborate with senior leadership in LAC region and in LAC country. Understand the senior leadership perspective and leverage that to inform the product strategy. Communicate value proposition, go to market and roadmap for initiatives to the senior leadership.

  • Partner closely with technical teams to design and deliver high-quality solutions.

  • Work with internal teams across commercial, solutioning, strategy, risk, legal, compliance, and operations to ensure smooth delivery.

Ecosystem Engagement

  • Serve as the primary product point of contact for internal/external partners including banks, acquirers, wallets, and FinTech’s and internal stakeholders.

  • Support integration efforts with partners and identify product improvements based on real-world feedback.

Agility & Innovation

  • Apply agile methodologies to guide product development and iteration.

  • Encourage creative problem-solving, bring a strong sense of ownership, and drive projects to completion.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• Bachelor’s degree in engineering, Business, Economics, or related field. MS or MBA is a plus.
• 6+ years of experience in Product Management within payments, fintech, or digital financial services.
• Strong understanding of the money movement ecosystem, across key use cases such as person to person, person to business, business to business or business to person payments. Knowledge of Visa Direct a plus.
• Experience managing technical products and working with APIs and backend systems.
• Strong communication skills in both English and Spanish (spoken and written).

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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The Company
HQ: San Francisco, CA
33,000 Employees
Year Founded: 1958

What We Do

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges,
growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world.

Progress starts with you

For more information, visit visa.com/about, @LifeatVisa Instagram, and @VisaNews on X.

Why Work With Us

At Visa, every voice powers progress. We believe inclusion fuels innovation — and that unique perspectives create better outcomes for our teams, our business, and the world we serve. With more than 13K members across our Employee Resource Groups, you’ll find community, allyship, and opportunities to lead, learn and make an impact beyond your desk.

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