Product Manager (Ciena & Pluribus)

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Kelana Centre Point, TTDI Jaya, Petaling, Selangor, MYS
In-Office
Information Technology • Software
The Role

Job Purpose:  

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both Tech Data and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the Tech Data extended sales team and the partner community.

Responsibilities:

  • Creation of business plans for the vendor product group and associated services.
  • Development and implementation of sales enablement programs for Tech Data and partners.
  • Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.
  • Development and implementation of marketing programs to support product group objectives.
  • Creation of joint initiatives with our vendor and business partners.
  • Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.
  • Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.
  • Achievement of revenue plans by brand and by market segment.
  • Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.
  • Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.
  • Maintenance and development of operational level vendor relationships.
  • In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.
  • Ensuring highest and continuously improving levels of vendor and partner satisfaction.
  • Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.
  • Maintenance of an accurate pipeline by product group.
  • Measurement and maintenance of critical product group performance data in order to ensure that Tech Data meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.
  • Business forecasting and business planning for product groups with vendors.
  • Provision of various reports for the purposes of commercial decision making.
  • Be the advocate and leader for the relevant product groups in Tech Data and be the advocate and leader for Tech Data within the relevant vendor community.
  • Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.
  • Deal effectively and efficiently with unsatisfactory performance and/or behaviour within your team.
  • Provide an appropriate example of leadership, by way of behaviours, to the wider organization.
  • Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.

Knowledge, Skills and Experience:

  • Minimum 4-6 years experience within IT distribution
  • Minimum education level required is a Bachelor’s Degree
  • Appropriate vendor product sales certifications
  • Strong leadership attributes
  • Self-starter
  • Results focused
  • Sound business acumen
  • Ability to work with little direction
  • Capacity to lead vertial teams
  • Influence business outcomes without having direct control

Key Skills

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates. 

TD SYNNEX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD SYNNEX and has not been reviewed or approved by TD SYNNEX.

  • Healthcare Strength Medical coverage spans multiple plan options (Anthem nationwide and Kaiser in select states) plus dental and vision, with preventive care at 100% and care navigation via Quantum Health. HSA‑eligible plans receive company contributions that enhance value.
  • Leave & Time Off Breadth Flexible or “unlimited” PTO is offered in many U.S. roles, providing broad time‑off access subject to manager approval. This structure is often cited as supporting work–life balance.
  • Retirement Support The 401(k) program includes auto‑enrollment and a company match of 50% on the first 6% after six months, with a clear vesting schedule. Administration through Fidelity and published plan details add clarity to usage.

TD SYNNEX Insights

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The Company
HQ: Fremont, California
22,000 Employees

What We Do

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.

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