Product Manager - CARFAX Canada

Are you an innovative person that is great at solving problems, connecting dots, and working with business leaders to achieve results? Do you have a background and passion for Product Management?  If so, the CARFAX Canada team might be the right fit for you!

Working Here

At CARFAX Canada, we’re more than just obsessed with vehicles. We’re obsessed with data and it’s potential to help millions of Canadians in buying, selling, and maintaining vehicles.

But here’s what you really want to know about: the perks. Our team members enjoy weekly, free catered lunches at the office, flexible work that allows us to prioritize work-life balance, 4-day summer work weeks, and a state-of-the-art collaborative environment at our head office at 100 Kellogg Lane, London Ontario. CARFAX Canada also offers competitive wages, exceptional benefits and employee wellness funding, a company matched pension program, parental leave top-up benefits, paid volunteer days, and the list goes on!

Ultimately, every day at CARFAX Canada provides you with the opportunity to engage in meaningful work alongside incredible colleagues. It’s clear—we’re passionate about data and our people!

Key Information

Employment Status: Full-time, Permanent

Job Type: Hybrid – In office with flexibility to manage your work schedule with up to 8 days per month to work from home.

Location: London, ON

*Please note that we have two operating entities in Canada, CARFAX Inc., and CARFAX Canada. This position is with CARFAX Canada.

Job Details

CARFAX Canada is seeking a full-time Product Manager to join our team, and report to the Director of Product Management. As a member of the Product Management Team, the Product Manager will be responsible for the full lifecycle of the product from ideation to market optimization. This individual will collaborate cross-functionally with internal stakeholders across the business and work externally with customers to understand and meet their Product needs. The Product Manager will also ensure our offerings support the company’s strategic goals and targets. 

Position Responsibilities

• Demonstrate leadership skills and be a positive contributor both internally and externally
• Empathize and have compassion for the customer, understand their needs and appreciate their goals to create customer-centric experiences
• Understand market trends through research and insights and exercise business acumen by weighting costs, benefits, and risks to create proposals
• Create outcomes for customers and inform your decisions with quantitative data, metrics, trends and qualitative analysis. Empower the development team to execute on deliverables
• Collaborate with Technology, Marketing, Data, Sales and Customer Experience Team and enable their success
• Partner with Data Acquisition, Insights and Operation Teams to optimize business logic and deliver ongoing feature improvements in our products
• Understand our corporate and product vision, values, goals and strategy and align your execution with them
• Negotiate with stakeholders to create roadmaps and translate plans into user requirements through well-written user stories
• Provide marketing, sales and other departments with commercialization efforts with fantastic go-to-market deliverables
• Prioritize product changes and feature releases across multiple applications used by different verticals  
  

Education and Experience Required:

• Analytical & data-driven: proven ability to leverage data to support critical decisions, define what success looks like, and track progress
• Post-secondary education in a related field
• 4+ years of experience as a Product Manager of a data-based product or in a product analytics role
• Experience working in a software organization is considered an asset
  
• Experience working in the automotive industry, or related industries is considered an asset
  
• Demonstrated, customer-focused mindset
  

Equal Opportunity Employer

CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].

If you are interested in applying for this position, please visit our website https://www.carfax.ca/careers. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

About Us

CARFAX’s mission is to help millions of people shop, buy, service and sell used cars with more confidence. As a leader in vehicle history and valuation, CARFAX provides impartial and comprehensive information for consumers and the automotive industry. CARFAX‘s Canadian headquarters in London, Ontario supports Canadian and U.S. markets, drawing on billions of data records from thousands of sources, enabling used vehicle buyers and sellers to make informed decisions. CARFAX is consistently recognized as a top employer and business. CARFAX is a part of S&P Global (NYSE: SPGI). Find out more at www.carfax.ca and connect with CARFAX on Instagram, Facebook and LinkedIn.

Our values serve as the foundation of our culture by helping inform the actions and behaviours that make us successful. We strive to integrate these values into how we collaborate, navigate challenges, and make decisions daily.

Objective – Guided by facts, driven by results.

Transparent – Clarity through open and honest communication.

Customer advocate – Putting the customer at the center of everything we do.

Solutions oriented – Turning challenges into opportunities.

Integrity – Where honesty meets action.