About us
Smallpdf was founded in 2013 with one simple belief: working with documents shouldn’t be complicated. Today, we’re an industry leader in digital document solutions, trusted by millions of users across 195+ countries. We build intuitive, powerful tools that help individuals and businesses work smarter with their documents. From compressing and converting files to editing and e-signing, our platform makes complex document workflows simple, secure, and accessible.
As a product-led company headquartered in Switzerland and powered by a diverse, global team from 35+ countries, we combine product excellence with a strong focus on user experience, data-driven decision-making and continuous innovation. We operate at the intersection of simplicity and performance, building scalable solutions that power everyday productivity for individuals and businesses alike. Our team is driven by ownership, experimentation and a shared commitment to delivering meaningful impact at scale.
About the role
Over 60 million people use Smallpdf every month to do one thing: compress a file, convert it, translate it, merge it. Our core tools are freemium and SEO-led: people find us through Google and, more and more, through AI assistants. They finish the job and leave.
As Product Manager for our core tools, you make that single task the fastest, easiest and best on the market, so search engines, AI assistants and people send users back. You own the individual tools end to end. Together with our growth team, you work on the channels that bring people to them: organic search, paid search and AI search. You work in Zurich with a fully staffed product team, including an EM, a designer and engineering counterparts, and closely with our SEO, growth and marketing teams.
Responsibilities
Own the individual tools end to end: upload experience, processing, output quality, download
Work with our SEO, SEM and growth teams on how people reach the tools, including positioning with marketing so people remember us by name
Help turn AI search and LLMs into a real acquisition channel, from first users to a tracked source of traffic
Ship AI features where they help users, with a clear process for accuracy, cost and quality before launch
Design, monitor and analyse experiments on millions of sessions, and ship, iterate or kill on the result
Run deep analyses and user research yourself, and be the voice of the user in every decision
Set the strategy and roadmap for your area from user feedback, data and business goals, with a commercial case, cost and outcome metrics for every bet
Align engineering, design, SEO, growth, marketing and other product teams on what ships and why
Lead without authority: manage up with clear recommendations, settle ownership with peer teams, and present plans and results to leadership and the whole company
Raise the bar around you: help your team own product decisions, give and take honest feedback, coach others, and step outside the PM role when it moves the needle
About you
6+ years in product management
Hands-on A/B testing experience on a product with real traffic
AI in your daily work: workflows, analysis, prototyping, research. You know where it goes wrong and you check it
Experience defining need & quality for an AI feature, or a clear view of how you would do it
Comfortable talking with engineers about trade-offs, speed, errors and estimations
Dynamic and hands-on: you make quick decisions based on real data
Comfortable with ambiguity: you find the problem worth solving when nobody has named it yet
Curious and rigorous: you dig into the data yourself until the answer holds
You run user research yourself, and bring what you learn into decisions
Commercially minded: you know what a feature is worth before you build it
A clear communicator who aligns people without needing authority, with excellent written and spoken English
Nice to have
Document or file-processing products
A utility business with a strong free tier
Experience with high-volume consumer tools
Experience with SEO, SEM or AI search as acquisition channels
Important note: this is a hybrid role based in our Zurich office. You either already live in the Zurich area or are willing to relocate.
Join Smallpdf - Where innovation meets impact!
Becoming part of our team means more than just taking a job - it’s joining a dynamic, collaborative environment where your voice matters, your growth is championed, and your work truly makes a difference.
Here, we don’t just talk about a growth mindset - we live it. You’ll thrive in a culture that balances professional ambition with personal well-being, where flexibility, creativity, and purpose come together. Whether you're shaping the future through groundbreaking projects or leveling up your skills, your journey here will be one of impact, innovation, and continuous learning. This reflects in our company values.
Our Benefits
🌍 You get to impact the way over 60 million people get work done every month.
🚀 Push boundaries and dare to fail - that’s how we learn!
💻 Enjoy the flexibility of a hybrid work environment, and meet your team occasionally to work together and strengthen the team bond.
🏝️ 30 vacation days - yep, you read that right - that you can take whenever you need them.
🧳 Need a long break? We offer sabbatical leave to employees who’ve been with us for over 2 years.
👶 16 weeks parental leave - 100% of your salary - for all new parents
🐶 Don’t leave your four-legged friends at home, our offices are pet-friendly
📚 A personal development budget of up to 2,000 CHF every year, plus days off for courses or training.
🤓 Internal knowledge sharing and external coaching options during your working hours to boost both your hard and soft skills.
👩💻 Hack days to challenge you and your team, plus build amazing things.
🍻 BBQs, game nights, meetups in the Swiss Alps, or in kayaks on Lake Zurich—we’re serious about great coffee, karaoke, and Mario Kart, too!
How to Apply
Please apply using the form below and upload your CV - in English, as it’s the standard working language at Smallpdf. A PDF format is preferred.
Hiring policy
Smallpdf is an equal-opportunity employer, and we believe our strength comes from a team that reflects a wide range of backgrounds, identities, perspectives, and lived experiences. We welcome applicants of all genders, ethnicities, ages, abilities, orientations, and life paths. You’ll also have the option to share your pronouns and answer an anonymous demographic questionnaire when you apply. This information is completely voluntary, but it helps us stay accountable in building an inclusive and equitable hiring process.
We use AI thoughtfully in our day-to-day work, but we value human curiosity, creativity, and integrity above all. We’re excited to meet candidates who bring genuine expertise, real stories, and authentic experience to the table.
Skills Required
- 6+ years of product management experience
- Hands-on A/B testing experience on a product with real traffic
- Daily experience using AI for workflows, analysis, prototyping, or research
- Experience defining needs and quality criteria for an AI feature, or a clear approach to doing so
- Ability to discuss engineering trade-offs, speed, errors, and estimations
- Ability to make quick, data-driven decisions in a dynamic environment
- Ability to work effectively with ambiguity
- Strong data analysis and user research skills
- Commercial mindset and ability to assess feature value before development
- Excellent written and spoken English communication skills
- Experience with document or file-processing products
- Experience with a utility business with a strong free tier
- Experience with high-volume consumer tools
- Experience with SEO, SEM, or AI search as acquisition channels
What We Do
Made in Switzerland, the land of watches, banks, and clean design, Smallpdf is an award-winning company that offers a suite of clever document management tools for everyone—for work, for home, for life. Founded in 2013, Smallpdf provides a simple, secure, and reliable answer to heavy, awkward PDF software. By removing unnecessary features and adding a deep focus on user experience, Smallpdf has become the most-loved and most-trusted PDF software on the planet, serving over 500 million users, 100,000 different companies, in 24 different languages, and in every country in the world. Smallpdf integrates seamlessly with professional and personal tasks, boosting productivity and simplifying the way people manage their documents, with tools to compress, convert, edit, sign, protect, and unlock PDF documents in just a few easy steps. Smallpdf.com is the most-visited website in Switzerland and consistently ranks in the top 300 websites in the world. The Smallpdf team works tirelessly to keep its servers in top shape for its 30+ million monthly users. We believe simple software solutions should be accessible to everyone, which is why our software is affordable, easy to use, and device-agnostic. Users can get exclusive, unlimited access by subscribing to Smallpdf Pro, which boasts a host of additional features, like connected tools, batch processing, and offline access via the Smallpdf Desktop App. Businesses are also covered with Smallpdf for Business, which offers all the features of Smallpdf Pro, plus priority support, annual billing, and bulk discounts. Welcome to Smallpdf, the first and only PDF software you’ll love.
