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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary:
Help shape how physicians and care teams experience athenahealth’s products every day. The Product Manager will lead the Clinicals Front End and Application Performance product areas, building a modern front-end architecture and improving the speed and responsiveness of the current user experience. This role is based in Boston, MA, and operates in a hybrid work environment. This role reports to the Product Management Director within athenaClinicals.
About the Team:
The Clinical Foundations team builds shared capabilities that support athenahealth's electronic health record products. The team is passionate about application usability and performance, and its goal is a faster, more reliable athenaOne for every physician and care team. Team members partner with Product, Engineering, UX, Cloud Engineering and Operations, and Client Technology teams to understand client needs and deliver excellent user experiences.
Essential Job Responsibilities
- Define the product vision, business cases, and roadmap.
- Serve as Product Owner for assigned scrum teams by defining epics and user stories, prioritizing the backlog, and making informed trade-offs among customer value, scope, timing, and technical constraints.
- Collaborate with your team to define the end-to-end product development lifecycle, including problem definition, requirements, user experience, objectives and key results, delivery, and measurement of customer and business outcomes.
- Establish and monitor performance measures that provide visibility into product outcomes, risks, and opportunities for improvement.
- Evaluate market conditions, customer needs, product dependencies, and business value to guide prioritization and product investment decisions.
- Support other product and engineering teams delivering new product features with shared front-end software, design libraries, and observability tools.
- Become a subject matter expert on physician and care team user experience and web application development best practices.
- Lead AI-native product development by using AI across the software development lifecycle, from discovery and design through development, testing, and post-release iteration.
- Scale AI best practices by sharing learnings, frameworks, and reusable patterns to elevate AI adoption across the broader R&D organization.
Expected Education & Experience
- Bachelor's degree in Computer Science, Information Systems, Engineering, or Business, or equivalent practical experience.
- 5–10 years of experience in product management, technical product management, business analysis, or software delivery, working in an agile environment.
- Experience in healthcare or healthcare technology.
- Experience with web application technologies, such as React and GraphQL, and observability tools, such as Chrome DevTools and Datadog.
- Experience working with Agile or Scrum product development teams.
- Ability to analyze complex problems, use qualitative and quantitative evidence, and develop scalable product solutions.
- Clear written and verbal communication skills for working with customers, senior leaders, and cross-functional partners.
- Experience using AI tools (e.g., Claude, Copilot, ChatGPT, Figma Make) to accelerate product development work, such as draft requirements, synthesize user feedback, create specifications or prototypes, or analyze data with appropriate human review.
- Ability to travel up to 10-15% annually for client site visits, conferences, and trainings.
Expected Compensation
$121,000 - $207,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
Skills Required
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or Business, or equivalent practical experience.
- 5-10 years of experience in product management, technical product management, business analysis, or software delivery.
- Experience working in an agile environment.
- Experience in healthcare or healthcare technology.
- Experience with web application technologies such as React and GraphQL.
- Experience with observability tools such as Chrome DevTools and Datadog.
- Experience working with Agile or Scrum product development teams.
- Ability to analyze complex problems using qualitative and quantitative evidence and develop scalable product solutions.
- Clear written and verbal communication skills for customers, senior leaders, and cross-functional partners.
- Experience using AI tools such as Claude, Copilot, ChatGPT, or Figma Make to accelerate product development work.
- Ability to travel up to 10-15% annually.
athenahealth Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about athenahealth and has not been reviewed or approved by athenahealth.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision options alongside additional protections like accident and critical illness coverage. Mental health support and EAP-style counseling resources are also part of the package.
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Leave & Time Off Breadth — Time-away offerings include PTO that covers vacation and sick time, paid holidays, and options for leaves of absence and sabbaticals. Flexible time off is positioned as a meaningful part of the overall rewards package for some roles.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching, supported by broader financial wellbeing resources. Equity and performance bonuses are also referenced as part of total rewards.
athenahealth Insights
What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
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