Product Manager - AI Systems

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Cleveland, OH, USA
In-Office
AdTech • Marketing Tech
The Role

At Mod Op, we’re reimagining the future of marketing by fusing creativity, technology, and intelligence to transform how work gets done and the value clients receive. Our AI & Innovation Team builds AI-enabled platforms and agentic systems that automate, optimize, and evolve the marketing process—from creative development to media execution to performance analytics.


We’re looking for a Mid-level Product Manager with deep expertise in marketing technology and data in both B2C and B2B applications.


This role is for someone who can architect intelligent workflows where multiple AI agents collaborate seamlessly to deliver scalable, bespoke business outcomes. You’ll design and iterate toward a future where strategy, creativity, and operations converge through agentic orchestration.


AI Strategy

  • collaborate with Senior Product Manager to develop go-to-market strategy, plan and execute the GTM launch strategy. (positioning, pricing and messaging)
  • Maintain a dynamic product roadmap that supports modular innovation, enabling combinations of agents to power bespoke client solutions.
  • Collaborate with clients and internal stakeholders to co-create new ways of working—where AI augments human creativity and decision-making to deliver differentiated value.

Product Design & Development
  • Use deep understanding of CRM, marketing automation, and data platforms to design productized innovations that automate workflows and improve access to data and insights.
  • Build and prioritize products and complex product roadmaps, setting priorities and delivering on-time solutions.
  • Translate strategic concepts into actionable product experiences and MVPs.

Technical Collaboration & Architecture
  • Collaborate with IT, data engineers, architects, and data scientists to design solutions within scalable and secure environments.
  • Partner with engineering, design, and data science to ensure solutions are scalable, secure, and aligned with business outcomes.
  • Develop frameworks for agent evaluation and observability, ensuring quality, accuracy, and compliance across multi-agent interactions.

Process & Data-Driven Decision Making
  • Collaborate with product owners, business leaders, and clients to baseline processes and workflows through marketing technology stacks.
  • Leverage data for informed decisions on product direction, pricing strategy and technical trade-offs.

Requirements
  • 3+ years in product management or product-building roles (B2B, CRM, AI, automation environments).
  • Advanced degree in Computer Science, AI, Machine Learning, or related field is highly desirable.
  • Expertise in Agile/Scrum and iterative product delivery.
  • Technical proficiency in product architecture and MVP development.
  • Proven experience architecting data-driven platforms, or agentic platforms that integrate with APIs, and enterprise integrations.
  • Experience defining KPIs, analyzing user feedback, and iterating products responsibly with awareness of security and compliance.
  • Knowledge of AI agent orchestration, retrieval-augmented generation (RAG), and LLM-based automation pipelines.
  • Skilled in workflow automation, data architecture, and platform scalability principles.
  • Familiarity with AI prototyping tools (Cursor, Claude Code) and design collaboration platforms (Figma, GitHub).
  • Proven ability to manage cross-functional teams drive strategic vision.
  • Passion for exploring how AI, creativity, and human behavior intersect to transform how brands connect with audiences.
  • Strong analytical and problem-solving skills, especially related to cost-benefit analysis and ROI tracking.
  • Ability to translate complex technical systems into elegant, outcome-focused product experiences.
  • Strong leadership, communication, and collaboration skills with stakeholders and team members.

Benefits
  • Health and Life Insurance for employees and family, access to Vision benefits, Telemedicine services, Psychology support and others.
  • On the job training and career growth opportunities.
  • Access to LinkedIn courses.
  • Fully remote job.
  • Talented team environment, collaborative offices, fun company culture with a great balance of work and play.
  • Vacations are granted by day or weeks according to employee approved request.
  • Salary with yearly review and competitive benefits.
  • Competitive compensation based on experience and skill set.

When asked what they love about working at Mod Op, we hear:

  • “I feel I can be myself at work and it’s fun!” -MV
  • “The caliber of the clients/brands we work with, knowing your work is seen by thousands of people, in many cases across the world.” -JC
  • “We actually create videogames!” -AC
  • “We have an all-star team, and it’s like playing in the pro-bowl every day!” -MW
  • “Opportunities to always learn from and work with the best and the brightest.” HW
  • “Mentors and opportunities for growth.” -KB

Mod Op, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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The Company
HQ: Miami, FL
114 Employees
Year Founded: 2017

What We Do

Mod Op is a full-service agency providing brand strategy, advertising, creative development and design, digital marketing, public relations, research, SEO, social media marketing, video production and web development to clients in both the B2C and B2B markets. With offices in New York, Dallas, Los Angeles, Miami, Minneapolis, Kansas City, Portland and Panama City, Panama, Mod Op pairs data and innovation with expertise to best serve clients.

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