Product Manager, AI Safety

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Product Manager, AI Safety Services
Shape the products that keep frontier AI safe—at the speed of innovation.

The impact you’ll make

• Catalyze responsible AI: Deliver product experiences that let customers identify and mitigate risks before their models reach users.

• Balance safety & velocity: Define workflows that integrate seamlessly into fast‑moving ML pipelines—so customers can ship safely at pace.

• Set industry benchmarks: Translate emerging best practices in alignment, robustness, and interpretability into scalable, user‑friendly products.

What you’ll do

• Own product vision & strategy for AI safety evaluation platforms, adversarial‑testing services, and drift‑monitoring solutions.

• Deeply understand customer needs through discovery calls, shadow sessions, and data analysis; synthesize insights into clear product requirements.

• Prioritize ruthlessly: Maintain a transparent, metrics‑driven roadmap that balances near‑term customer requests with long‑term strategic bets.

• Collaborate cross‑functionally with AI engineers, platform engineers, designers, and safety researchers to ship valuable increments every sprint.

• Define success: Establish KPIs (e.g., test coverage, time‑to‑detection, customer adoption) and track them through launch, rollout, and iteration.

• Represent the customer in architecture discussions, ensuring UX, performance, and security meet enterprise expectations.

• Evangelize AI safety best practices internally and with clients, contributing thought leadership via blogs, conference talks, and webinars.

Experiences you’ll bring

• 4+ years in product management for B2B SaaS, developer tools, or ML/AI platforms—owning roadmap, backlog, and cross‑functional delivery.

• Demonstrated success launching data‑ or ML‑intensive products that achieved measurable customer impact.

• Experience working directly with enterprise customers, capturing requirements, and translating feedback into actionable product plans.

• Proven ability to operate in agile environments, shipping iterative value while aligning stakeholders on long‑term vision.

Core skills you'll need

• Product leadership: Expert in defining vision, prioritizing features, and making trade‑offs based on data and customer value.

• Technical fluency: Comfortable discussing LLM architectures, prompt engineering, evaluation metrics, and cloud deployment basics with engineering teams.

• Customer empathy & UX mindset: Skilled at discovery interviews, journey mapping, and turning qualitative insights into usable product flows.

• Data‑driven decision‑making: Proficient with analytics tools (e.g., SQL, Mixpanel, Looker) to define and track KPIs.

• Communication & influence: Clear, concise storytelling to align executives, engineers, and customers around a shared roadmap.

Nice to have: Experience with AI safety frameworks, compliance standards (e.g., ISO 42001), or open‑source contributions to ML tooling.

Why you’ll love this role

• Enjoy the freedom to work from anywhere — your productivity, your environment

• Mission with urgency: Your roadmap shapes how the world’s AI innovators keep users safe—today.

• Front‑row seat to frontier tech: Work with cutting‑edge LLM evaluation methods, red‑teaming strategies, and global AI leaders.

• High autonomy, visible impact: Own products end‑to‑end and see them adopted by Fortune 500 customers and top AI labs.

• Supportive culture: Competitive compensation, flexible work options, and leadership committed to your growth.

Ready to build the products that let AI move fast—and stay safe?
Apply today and drive the future of trusted AI.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.