Product Manager, AI Exchange

Sorry, this job was removed at 02:49 p.m. (UTC) on Friday, Oct 02, 2026
Hiring Remotely in US
Remote
63K-90K Annually
Junior
Database
The Role
The Product Manager will help bring the EBSCOhost AI Exchange platform and MCP-based solutions to market. Responsibilities include supporting go-to-market initiatives, gathering customer and market feedback, collaborating with technical and cross-functional teams, communicating stakeholder updates, defining business requirements, and supporting roadmap visibility. The role requires 0–2 years of product management experience, familiarity with AI agents and MCP workflows, customer collaboration, and strong organizational teamwork.
Summary Generated by Built In
 EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. Your Opportunity

The Product Manager will partner with a cross-functional team to bring the EBSCOhost AI Exchange platform to market.  The EBSCOhost AI Exchange acts as a marketplace and delivery infrastructure for trusted EBSCOhost content in the age of AI.  You will help develop and bring to market MCP based solutions to deliver EBSCOhost content into AI Agents.  The Product Manager will work closely with Sales, Marketing, Technology and other departments.

What You'll Do
  • Partner with Product Management leadership to develop and execute go to market efforts for EBSCOhost AI Exchange
  • Collaborate with Technical teams to communicate market needs and feedback
  • Join customer and publisher calls to discuss EBSCOhost AI Exchange products and benefits
  • Help build and deliver stakeholder updates
  • Drive business requirements for future roadmap items, in partnership with other Product Managers
  • Partner with Sr. PM for Voice of the Customer Program on communications, tracking enhancements and roadmap visibility.

Your Team

This role reports to the Vice President of Product Management and closely partners with the Sr. Product Manager, AI Exchange.  The role works closely with teams across Product Management, Technology, Sales, Marketing, and Customer Satisfaction.  The Product Management team is comprised of 30+ Product Managers who represent different platform and functionality level initiatives.  The team is customer-facing and drives business requirements across the EBSCOhost suite of products and services. 

About You
  • 0-2 years of Product Management experience
  • Interest in working closely with customers and other external partners
  • Familiarity with AI Agents and MCP workflows
  • Interest in building a career in Product Management with EBSCO
  • Ability to work collaboratively across the organization with various teams

What Sets You Apart

  • Experience using and building MCP workflows and AI Agent skills
  • Basic understanding of the library industry and how libraries leverage EBSCO products
  • A collaborative mindset and ability to build credibility with team members and stakeholders.
Pay RangeUSD $62,925.00 - USD $89,890.00 /Yr.

Skills Required

  • 0–2 years of Product Management experience
  • Interest in working closely with customers and external partners
  • Familiarity with AI Agents and MCP workflows
  • Interest in building a career in Product Management with EBSCO
  • Ability to collaborate across the organization with various teams
  • Experience using and building MCP workflows and AI Agent skills
  • Basic understanding of the library industry and how libraries leverage EBSCO products
  • Collaborative mindset and ability to build credibility with team members and stakeholders

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The Company
HQ: Ipswich, MA
2,407 Employees
Year Founded: 1984

What We Do

EBSCO Information Services is the leading provider of information resources for institutions including discovery, journal and e-package services, research databases, e-books, digital archives, healthcare resources, corporate resources, readers’ advisory and more. EBSCO serves the research needs of academic institutions, schools and public libraries plus hospitals and medical institutions, corporations and government agencies. We are a stable, growing company and currently hiring across several business units. Please visit our careers website careers.ebsco.com to view the positions we have available company-wide.

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