Homeward is rearchitecting the delivery of health and care in partnership with communities everywhere, starting in rural America. Today, 60 million Americans living in rural communities are facing a crisis of access to care. In the U.S. healthcare system, rural Americans experience significantly poorer clinical outcomes. This trend is rapidly accelerating as rural hospitals close and physician shortages increase, exacerbating health disparities. In fact, Americans living in rural communities suffer a mortality rate 23 percent higher than those in urban communities, in part because of the lack of access to quality care.
Our vision is care that enables everyone to achieve their best health. So, we’re creating a new healthcare delivery model that is purpose-built for rural America and directly addresses the issues that have historically limited access and quality. Homeward supports Medicare-eligible beneficiaries by partnering with health plans, providers, and communities to align incentives – taking full financial accountability for clinical outcomes and the total cost of care across rural counties.
As a public benefit corporation and Certified B Corp™, Homeward’s mission and business model are aligned to address the healthcare, economic, and demographic challenges that make it challenging for rural Americans to stay healthy. Our Homeward Navigation™ platform uses advanced analytics to connect members to the right care and local resources that address social determinants of health and improve holistic health outcomes. Since many rural communities lack adequate clinical capacity, Homeward also employs care teams that supplement local practices and reach people who cannot otherwise access care.
Homeward is co-founded by a leadership team that defined and delivered Livongo’s products, and backed most recently by a $50 million series B co-led by Arch Ventures and Human Capital, with participation from General Catalyst for a total of $70 million in funding. With this leadership team and funding, Homeward is committed to bringing high-quality healthcare to rural communities in need.
The Opportunity
We’re seeking a Product Management Lead who is passionate about transforming healthcare delivery through innovative product design and management. This role will be pivotal in defining and launching our clinical services through a scalable care delivery platform. You will lead the development of user-centered requirements, collaborate with clinical strategy teams to enhance workflows, and oversee the testing of these solutions in simulated environments to ensure they meet the needs of rural communities.
What you’ll do:
- Develop and execute a comprehensive product strategy that aligns with the company’s vision to deliver high-quality healthcare in rural communities. Prioritize initiatives that will have the most significant impact on clinical outcomes and cost-effectiveness.
- Collaborate closely with clinical strategy, engineering, design, and operations teams to ensure that product development is cohesive and aligned with user needs and business objectives.
- Own the product roadmap, ensuring that all projects are delivered on time, within scope, and aligned with strategic goals. Continuously refine the roadmap based on stakeholder input, market trends, and user feedback.
- Translate complex clinical workflows into intuitive, user-friendly products that meet the needs of clinicians, patients and community members. Ensure that product designs are feasible, scalable, and aligned with user needs.
- Leverage data analytics to drive product decisions, monitor performance, and make adjustments to enhance user experience and outcomes. Implement KPIs to track product success and inform future development.
- Work closely with external partners, including healthcare providers, payors, and technology vendors, to ensure successful collaboration and delivery of product initiatives.
- Ensure that all product development activities comply with relevant healthcare regulations and standards, particularly those related to service, software, and hardware design.
- Conduct ongoing market research to stay ahead of industry trends, understand the competitive landscape, and identify opportunities for innovation and differentiation.
- Develop and execute a go-to-market strategy for new product launches, including market positioning, pricing, and commercialization plans.
What you bring:
- 7-11 years of experience in product management, with a proven track record of leading product development from concept to launch, particularly in the healthcare or related industries.
- Strategic Thinking: Ability to develop and articulate a clear product vision and strategy, with a focus on delivering high-impact solutions that address the unique challenges of rural healthcare.
- Leadership: Strong leadership skills with the ability to motivate and guide cross-functional teams, driving collaboration and delivering results in a fast-paced environment.
- Technical Acumen: Deep understanding of product development processes, including software and hardware integration, and the ability to make informed decisions about technology and design trade-offs.
- Customer Focus: Passion for understanding and addressing user needs, with a strong emphasis on creating products that improve the lives of clinicians and patients.
- Project Management: Expertise in managing complex projects, with a focus on timelines, deliverables, and stakeholder communication.
- Regulatory Knowledge: Familiarity with healthcare regulations and standards, with experience ensuring compliance in product development.
- Analytical Skills: Strong data analysis capabilities, with the ability to leverage insights to inform product decisions and measure success.
- Communication: Excellent written and verbal communication skills, with the ability to effectively convey complex ideas to a variety of stakeholders.
Bonus Points:
- Experience working in rural healthcare or underserved populations.
- Background in developing modular healthcare solutions and/or building products at the intersection of the physical/digital world.
- Experience with vehicle requirements/design
What Shapes Our Company:
- Deep commitment to one another, the people and communities we serve, and to care that enables everyone to achieve their best health.
- Compassion and empathy.
- Curiosity and an eagerness to listen.
- Drive to deliver high-quality experiences, clinical care, and cost-effectiveness.
- Strong focus on the sustainability of our business and scalability of our services to maximize our reach and impact.
- Nurturing a diverse workforce, with a wide range of backgrounds, experiences, and points of view.
- Taking our mission and business seriously, but not taking ourselves too seriously – having fun as we build!
Benefits:
- Competitive salary, equity grant, generous paid time off.
- Comprehensive benefits package including medical, dental & vision insurance with 100% of monthly premium covered for employees.
- Company-sponsored 401k plan.
- Flexible working arrangement.
Salary: $140,000 - $230,000 annually. Salary is based on qualifications, experience, skillset, and location. At Homeward, a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you have yet to gain experience in the areas detailed above, we hope you will share your unique background with us in your application and how it can be additive to our teams.
Homeward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homeward is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
What We Do
A technology-enabled healthcare provider delivering care to those who don’t have it. Starting in rural America.
