Job Description:
Title of position: Product Manager – ACH-Payments NetworkLocation of position: RemoteTeam: Product Management – Payments & Network PartnershipsIn this role, you have the opportunity to play a pivotal role in go-to-market execution of CSI’s Payment Products. Executing product strategy, understanding market challenges and innovative solutions informed by thorough research and focused on ACH Payment Network.You are responsible for: (but not limited to)- Execute the go-to-market strategy for our Payment’s products preferably ACH Money Movement, ensuring alignment with company goals and customer needs.
- Oversee the end-to-end product lifecycle, from concept to launch, including market research, product design, and implementation.
- Analyze market trends, customer feedback, and competitive landscape to identify opportunities for product enhancements and new features.
- Develop and maintain product roadmaps, prioritizing features and initiatives based on business value and customer impact.
- Ensure compliance with regulatory requirements and industry standards for payments products.
- Manage relationships with external vendors and partners, ensuring service level agreements are met.
- Monitor product performance, using data and analytics to drive continuous improvement and optimize user experience.
- Provide training and support for internal teams, including sales and customer service, to ensure successful product adoption and customer satisfaction.
- Depth of experience and knowledge in the Payment products industry, ACH (Automated Clearing House) and/or Money Movement, with true understanding of workflow, rules and guides.
- 2+ years’ relevant work experience specifically in Product Management, with recent go-to-market execution.
- Strategic Product Management Experience – Demonstrated success in defining features, collaborating closely with product owners, and executing product strategies, roadmaps, and lifecycle management.
- Strong Market Research & Analytical Skills – Proven ability to gather, analyze, and apply market intelligence to define strategy and identify customer needs.
- Cross-Functional Collaboration – Skilled in partnering with architecture, engineering, marketing, and leadership to deliver business-aligned product outcomes.
- Financial Acumen – Experience developing business cases, pricing models, and ROI analyses to support strategic decisions and financial targets.
- Prefer candidates with Experience with Aha! or similar tools, Pragmatic Certification – Level II preferred and Community Bank experience helpful
#LI-DNI
As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at [email protected] and we will work with you to meet your accessibility needs.
For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com)
Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
Top Skills
What We Do
As a forward-thinking technology partner, we accelerate our delivery of cutting-edge solutions to empower our customers’ growth. CSI heavily invests in research and development, product partnerships and strategic acquisitions to provide the most innovative technologies—all while maintaining our service-first mentality.
We drive financial institutions and other businesses forward with a variety of services, including:
Core Banking
With more than 57 years as a leader in core bank processing, CSI’s enterprise banking solutions empower institutions to compete in an open banking environment while growing assets, developing additional revenue streams and reaching new customers by integrating the latest digital technologies.
Regulatory Compliance
As an established leader in compliance, top global brands trust CSI as their regtech partner and rely on us for our advanced compliance software—including industry-leading fraud and anti-money laundering solutions.
Managed Cybersecurity
CSI offers cloud-based cybersecurity services, with 24/7 monitoring, real-time incident remediation, seamless compliance integration and industry-leading support for enhanced threat mitigation.
IT Management
As one of the largest, most trusted managed services partners in the country, we take a consultative approach to IT management to provide a scalable, efficient IT enterprise that supports institutions’ growth and regulatory needs.
Document Distribution
From digital document delivery to cost-efficient print and mail services, CSI provides a full range of document distribution solutions to help financial institutions stay connected with their customers.
Advisory Services
CSI’s Advisory Services—which include IT governance, compliance and risk management services—deliver cost-effective solutions that reduce the time and expense of managing security and compliance while ensuring technology is aligned to business objectives.
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