Product Manager [2+ YoE]

Posted 22 Days Ago
2 Locations
Remote
1-3 Years Experience
Natural Language Processing • Analytics • Design
The Role
As a Product Manager at Enterpret, you will play a pivotal role in driving the product function, creating innovative solutions that leverage AI to transform the way businesses understand their customers.
Summary Generated by Built In

About Enterpret 

Enterpret is a voice-of-customer tool for the age of AI where customer interactions from diverse sources like support conversations, social media, and sales calls empower product builders with actionable insights. Our customers include distinguished names like Canva, Notion, The Browser Company, and Loom, and we are proudly backed by top-tier venture capital firms like Kleiner Perkins, Peak XV, and Unusual Ventures.

As a Product Manager at Enterpret, you will play a pivotal role in driving the product function, creating innovative solutions that leverage AI to transform the way businesses understand their customers.

Read more about our core values and operating principles - here.

Join us in building a product that ensures no customer pain ever goes unnoticed.

Roles & Responsibilities

  • Collaborate with cross-functional teams to define and implement the product vision and roadmap, balancing new features with continuous improvements.
  • Spearhead the integration of AI technologies into product development to enhance product features and user experience.
  • Lead the product lifecycle from discovery to launch, ensuring successful outcomes and monitoring key product metrics.
  • Conduct regular user research to identify pain points, gather feedback, and stay attuned to market trends and the competitive landscape.
  • Convert customer insights into clear feature specifications, user stories, and actionable development plans.
  • Regularly evaluate and refine existing features, enhancing or eliminating those that do not add substantial value Find new avenues to elevate users’ experience by continuously leveraging the advancements in AI.
  • Contribute to maintaining a cohesive product roadmap aligned with business priorities and customer needs.
  • Establish and track key product metrics, identify areas for improvement, and strategize feature iterations.
  • Work closely with engineering, ML, design, marketing, and sales teams to ensure alignment and successful product execution.

Experience and Qualifications

  • Bachelor's or Master's degree in a relevant field such as Computer Science, Design, Business, Engineering, or a related discipline.
  • 2-3 years of experience as a Product Manager, preferably with deep-tech B2B SaaS products.
  • Proven ability to thrive in a fast-paced, startup environment with shifting priorities.
  • Strong communication skills for effective collaboration with cross-functional teams.
  • Experience with AI-related products, voice of customer tools, or natural language processing is a plus.

Benefits and Perks

  • Fun teammates
  • Autonomy and Ownership
  • Smart, Humble and Friendly peers
  • Competitive remuneration package with equity options
  • Generous vacation
  • Learning & Development resources
  • Monthly stipend for coffee / nutritional supplements
  • Work from anywhere (in India)

Equal Opportunities

We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.


Top Skills

Python
The Company
San Francisco, CA
31 Employees
On-site Workplace
Year Founded: 2020

What We Do

Enterpret enables companies to analyse their customer feedback at scale. We are on a mission to help companies build better products by uncovering insights from their customer feedback.

We are solving complex problems in API design, analytics UI/UX and natural language processing, pushing the envelope of what's possible by applying first principle thinking.

Reach out to us at [email protected]

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