Product Management Specialist, Mastercard Offers

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Management Specialist, Mastercard Offers

Job Description Summary
Mastercard Loyalty Solutions is the world's largest loyalty company, a service division within Mastercard that provides reward programs, offers, and benefits to both financial institutions and merchants. We manage over 600 million accounts on our loyalty systems, serving over 2,000 global clients. We offer an end-to-end outsourced service and are at the forefront of next-generation loyalty solutions, including Merchant Offers, Pay with Points, Promotions, and more. Our global team consists of 900 loyalty specialists working across the world, leading the integration of loyalty with payments. 
 
The Offers Team is focused on driving revenue through our proprietary platform and merchant network. We are on a transformational journey, with ambitious goals and currently seeking a Product Management Specialist to join our Product Enablement team to contribute to a high growth global product. The Specialist will focus on maintaining a seamless CX journey through our Offers presentment channels for our global customers. The ideal candidate will have a proven track record in product management and delivering on sales objectives.  

Responsibilities:
Lead day-to-day maintenance and monitoring of existing Offers presentment channels, performance, and site analytics
Coordinate with internal global offers team and regions to align on offer presentment roadmaps and possible enhancements.
Support managing tasks related to implementing new websites for new clients and market opportunities
Work cross-functionally across offers organization: Product Enablement, Product Development, Commercialization, and Engineering Teams and partner with broader support operational teams such as Product Operations, CIS, and Business Operations as needed to deploy new websites
Liaise with Regional Product teams on channel maintenance, enhancements, translations, and key performance indicators on health and success
Partner with third party vendors to manage AI translations, image sourcing, and creative assets for marketing campaigns
Strategy support for future of presentment and outlook on the competitive landscape
Lead budget activities tied to offer presentment management

Skills:
Attention to detail
Highly organized
Ability to manage multiple projects simultaneously
Ability to thrive in a fast-paced environment
Drive for automation
Motivated self-starter with a passion to deliver success
Curious mindset
Creative problem solver
Strategic thinker
#SecuritySolutions
Total Base Pay Range
89,000.00 - 141,000.00 USD Annual

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Purchase, New York: $89,000 - $141,000 USD