Job Title
Product Management Principal Specialist
Key responsibilities
Product Strategy & Roadmap Planning:
- Define and lead product strategy for Service Center and other Guest Facing products.
- Translate the product strategy into a concrete execution plan/ product roadmap to ensure fulfillment of short, mid and long-term business objectives.
- Source and shape priorities from across the organization and target customer base to develop and maintain a product roadmap that delivers continuous business impact and value.
- Proactively communicate with key stakeholders (Sales, Operations, R&D, etc.) and maintain the pulse of the changing customer and industry demands and influence overall commercial strategy for new product enhancements and capabilities.
- Ensure alignment of internal roadmap and priorities with 3rd party partner priorities/roadmap for an aligned execution plan.
- Drive co-innovation with customers to validate customer value drivers, define features of the products (MVP and beyond), and prioritize based on effort and expected business value.
Product Development:
- Lead the creation and completeness of business requirements for product development and drives adherence of the requirements through the product development process ensuring delivery in line with client and market commitments.
- Leads the balance of business needs with technology assessments and recommends alternative technical approaches to meet design requirements when needed.
- Controls and coordinates priorities given to products, projects and developments and secures deliveries to meet business targets.
- Partners with engineering to drive technical projects and provide leadership in an Agile development process, setting scope, and ensuring effective prioritization of features & stories, managing daily progress, and defining acceptance criteria.
- Communicates the product vision to ensure product delivery is aligned with strategy.
- Runs regular leadership updates and build consensus in Enterprise Platform investment decision making.
- Partner with UI/UX team to create optimal experiences for the products.
- Define and capture KPIs to measure the impact of features and capabilities.
- Conduct A/B testing on features/capabilities in order to further optimize the experiences and drive higher conversions.
Go To Market Enablement:
Lead cross-functional teams to drive value of delivered product capabilities including:
- Effective communication of new products/product changes and their associated customer, operational, system, & process impacts.
- Supporting organization wide product training and enablement, contributing to the articulation of product value propositions, go to market strategy, pricing and impact to messaging for delivering products/services.
- Responsible for new product and releases adequate documentation required for implementation and support of a new products and features.
About the Ideal Candidate
- Minimum 7 years experience in Product Management; ideally in hotel reservation and distribution management.
- Minimum 7 years experience in leading a product, project, or technology initiatives.
- Experience with 0-1 product development and launch.
- Experience with Salesforce platform a plus.
- Strong API and connectivity knowledge.
- Experience defining product vision and roadmaps for digital products.
- Experience using tools such as JIRA, Confluence, Rally, and other product and project management tools.
Level: Manager GG11
What we can offer you:
- 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
- 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
- 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
- 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
- 🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
- 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
- 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
- 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
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What We Do
Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want, linking them via travel agents, search engines and tour operators to airlines, airports, hotels, cars and railways. Technology has always been critical to developing global travel, increasing scale, choice and access. We have developed our technology in partnership with the travel industry for 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, and critical systems our customers need.
