Location: İstanbul/Ankara
Working Style: Hybrid
Overview
Are you a motivated and ambitious student eager to gain hands-on experience in product management?
We are looking for talented and enthusiastic 3rd and 4th-year engineering, or related field students who are passionate about shaping user-centric solutions and collaborating with cross-functional teams.
This internship offers a unique opportunity to immerse yourself in real-world projects, define product requirements, and gain valuable insights into the product development lifecycle.
If you're ready to take the next step in your career, we encourage you to apply today!
Who we are :
Sestek is a global technology company helping organizations with Conversational Solutions to be data-driven, increase efficiency, and deliver better experiences for their customers. Sestek’s AI-powered solutions are built by a team of 100+ engineers working on text-to-speech, speech recognition, natural language processing, and voice biometrics technologies. Recently we have been acquired by Unifonic, a leading Communications Platform as a Service (CPaaS) provider.
Top Skills
What We Do
SESTEK is a conversational automation company working on AI-powered solutions for customer service since 2000. Our R&D team of 100+ engineers develops conversational products built on technologies such as speech recognition (SR), natural language processing (NLP), and voice biometrics. We help digitize customer service operations of 500+ enterprise clients in 20 different countries around the globe.
SESTEK was acquired by Unifonic, one of the leading Communications Platform as a Service (CPaaS) providers, in 2022.
OUR PRODUCTS
Knovvu Virtual Agent
With 100% in-house developed Speech Recognition (SR) and Natural Language Understanding (NLU) technologies, Knovvu Virtual Agent understands customer intent and responds without the need for live agents. Our market-leading speech recognition accuracy rate enables Knovvu Virtual Agent to effectively automate simple tasks, help increase self-service and decrease costs for customer service operations.
Knovvu Analytics
Knovvu Analytics collect 100% of customer interaction data at customer service channels and convert it into meaningful information for decision-makers. The solution provides critical insights to understand customers better and help to improve their experiences. Equipped with advanced quality management tools, Knovvu Analytics enable supervisors to objectively score and maximize agent performance with tangible feedback
Knovvu Biometrics
Monitoring more than 100 unique parameters of the voice, Knovvu Biometrics can authorize callers within seconds. Being a language, accent, or content independent, it provides a seamless experience in real-time.
