Product Management Intern

Posted 13 Days Ago
New York, NY, USA
In-Office
18-20 Hourly
Internship
Healthtech • Telehealth
The Role
Support product discovery, research, and roadmap for patient-facing digital experiences. Analyze customer behavior and engagement data, define requirements and user stories, and collaborate with engineering, UX, clinical, and analytics teams on AI-enabled features. Participate in sprint planning, testing, launches, competitive and market research, and measure product performance with analytics and reporting tools.
Summary Generated by Built In

About us

LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns. 

To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.

About the Role

LifeMD is seeking a curious, analytical, and customer-obsessed Product Management Intern — Consumer Health & AI Experiences to support the development of innovative healthcare and patient engagement experiences. This role offers hands-on exposure to product strategy, AI-driven healthcare solutions, data analytics, and digital platform innovation in a fast-growing healthcare technology environment. You will work closely with Product Managers, Engineering, Design, Clinical Operations, Data Analytics, and Growth teams to help shape meaningful experiences that improve patient outcomes and customer satisfaction.

What You’ll Do

  • Support product discovery, research, and roadmap initiatives acrosspatient-facing digital experiences
  • Analyze customer behavior, engagement trends, and operational data to identify opportunities for improvement
  • Assist in defining product requirements, user stories, and acceptance criteria
  • Collaborate with engineering and UX teams to support AI-enabled product experiences and workflow automation initiatives
  • Participate in sprint planning, testing, and product launch activities
  • Conduct competitive and healthcare market research to identify emerging trends in telehealth, AI, and digital health
  • Help measure product performance using analytics and reporting tools

Requirements

Basic Qualifications:

  • Pursuing a degree in Business Administration, Computer Science, Healthcare Administration, Data Analytics, or a related field

Preferred Qualifications:

  • Strong analytical and problem-solving skills
  • Passion for healthcare innovation and customer experience
  • Interest in AI, machine learning, healthcare technology, and digital platforms
  • Familiarity with data analysis tools, dashboards, or product analytics platforms
  • Excellent communication and collaboration skills
  • Self-starter mindset with curiosity and willingness to learn in a fast-paced environment

Benefits

Hourly Pay: $18-$20/hour

Skills Required

  • Pursuing a degree in Business Administration, Computer Science, Healthcare Administration, Data Analytics, or a related field
  • Strong analytical and problem-solving skills
  • Passion for healthcare innovation and customer experience
  • Interest in AI, machine learning, healthcare technology, and digital platforms
  • Familiarity with data analysis tools, dashboards, or product analytics platforms
  • Excellent communication and collaboration skills
  • Self-starter mindset with curiosity and willingness to learn in a fast-paced environment
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The Company
HQ: New York, NY
108 Employees
Year Founded: 2016

What We Do

LifeMD is a leading direct-to-patient Telehealth company leveraging deep expertise in medicine, technology and marketing to elevate healthcare. Our mission is to improve the health and happiness of our patients with healthcare that is honest, affordable, timely, and easy. LifeMD exists to help patients, getting them the care and medications they need while helping them navigate the changing world of medicine. We’re elevating the healthcare experience through Telehealth. Our brands are intensely focused on our patients, constantly striving to deliver a better end-to-end healthcare experience through technology, and provide our patients a transparent, convenient and cost-effective platform to access the quality medical care, prescription medications and OTC products they need. Already, we have treated more than 600,000 patients via our telehealth services and product lines, which include Shapiro MD, Rex MD and Nava MD. But these are just steps toward creating a platform that will span many different medical conditions and indications. We are building a comprehensive healthcare experience that offers primary care, gives patients direct contact with their personal physicians, responds quickly to their concerns, centralizes and leverages their medical histories, and meets their needs in the areas that most impact their quality of life. We are driven to create and provide the ultimate in healthcare.

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