Product Management Director: Head of Receivables Payment

Posted Yesterday
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Tampa, FL, USA
Hybrid
185K-300K Annually
Expert/Leader
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Leads Wells Fargo’s Receivables Payment Acceptance portfolio across paper and electronic payment solutions. Owns product strategy, roadmap, P&L, risk, modernization, client outcomes, commercialization, and lifecycle management. Develops product leaders and partners across sales, technology, operations, finance, risk, legal, and compliance. Drives digital adoption, paper-to-electronic migration, integrated payment experiences, and portfolio growth while managing resources, controls, and senior stakeholder alignment.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Product Management Director to serve as Head of Receivables Payment within Global Treasury Management Product Management. This leader will set the vision and drive execution for a broad portfolio of paper and electronic receivables solutions that help commercial clients accept, process, post and reconcile incoming payments.
The role is accountable for client outcomes, portfolio growth, financial performance, product risk and the modernization of payment acceptance capabilities. The leader will connect payment acceptance to the broader Receivables and order-to-cash experience, while partnering across Merchant Services, Digital, Sales, Operations, Technology and control functions to deliver a cohesive client proposition.
Learn more about the career areas and lines of business at wellsfargojobs.com .
In this role, you will:
  • Lead the Receivables Payment Acceptance organization and develop product leaders with clear accountability for strategy, execution, financial performance, risk and client outcomes.
  • Own and execute a comprehensive payment acceptance strategy across paper and electronic methods, with emphasis on digital adoption, integrated experiences and paper-to-electronic migration.
  • Define the target-state portfolio and multiyear roadmap based on client needs, market trends, emerging payment rails, technology evolution, competitive dynamics, operational capacity and regulatory requirements.
  • Deliver measurable client value, including faster funds availability, reduced days sales outstanding, higher straight-through processing, improved reconciliation and a more connected presentment-to-payment experience.
  • Own portfolio P&L and performance management, including analysis for revenue, profitability, pricing, investment prioritization, attrition, pipeline, and adoption performance.
  • Develop and commercialize differentiated propositions for large originators, billers and other commercial clients across segments, including API-enabled, integrated and embedded acceptance experiences.
  • Translate client insights, sales feedback, market research and portfolio data into product priorities, business requirements, investment cases, and commercialization strategies.
  • Oversee the full product lifecycle, including discovery, development, launch, pricing, servicing, modernization, migration, platform consolidation, rationalization and retirement.
  • Partner across Merchant Services, Payables, Commercial Card, Digital, Sales, Operations, Technology, Finance, Risk, Legal and Compliance to align capabilities, dependencies and go-to-market execution.
  • Establish a strong product risk and control environment across product development, change management, implementation, third-party management and ongoing product performance.
  • Represent the portfolio with senior leaders, clients and relevant industry forums; communicate strategy, performance, investment needs, risks, tradeoffs and decisions with clarity.
  • Manage people and financial resources, set operating rhythms and decision rights, and foster a culture of client focus, disciplined execution, talent development and accountability.
Required Qualifications:
  • 10+ years of Product Management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of management or leadership experience
Desired Qualifications:
  • Significant leadership experience in treasury management, receivables, merchant acquiring, payment acceptance, transaction banking or commercial payments.
  • Demonstrated success setting strategy and leading a complex product portfolio that combines mature, operationally intensive products with new digital capabilities.
  • Deep knowledge of Receivables and payment acceptance solutions, such as ACH and direct debit, wire receive, instant payments, request for payment, lockbox, remote deposit, cash acceptance, bill payment, merchant acquiring or payment gateways.
  • Proven P&L leadership, including sustainable revenue growth, margin improvement, pricing strategy, expense discipline, attrition management and evidence-based investment prioritization.
  • Experience leading paper-to-electronic migration, product modernization, platform consolidation, client migration or another large-scale, multi-year transformation.
  • Experience managing products with significant operational, regulatory, data and technology complexity, including third-party and change risk.
  • Demonstrated ability to lead through a highly matrixed organization and influence senior stakeholders across product, sales, technology, operations, finance, risk and control functions.
  • Executive-level communication and decision-making skills, including the ability to simplify complexity, frame tradeoffs and build alignment around strategic priorities.
  • Bachelor's degree or higher in business, finance, technology or a related field.
Job Expectations:
  • Ability to travel up to 25% of the time.
  • This position offers a hybrid work schedule
  • This position is not eligible for Visa Sponsorship.
  • Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$185,000.00 - $300,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
28 Sep 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 10+ years of product management or leadership experience, or equivalent experience, training, military experience, or education
  • 4+ years of management or leadership experience
  • Bachelor’s degree or higher in business, finance, technology, or a related field
  • Leadership experience in treasury management, receivables, merchant acquiring, payment acceptance, transaction banking, or commercial payments
  • Experience setting strategy and leading complex product portfolios combining mature operational products with digital capabilities
  • Knowledge of receivables and payment acceptance solutions, including ACH, direct debit, wire receive, instant payments, request for payment, lockbox, remote deposit, cash acceptance, bill payment, merchant acquiring, or payment gateways
  • P&L leadership experience, including revenue growth, margin improvement, pricing, expense management, attrition management, and investment prioritization
  • Experience leading paper-to-electronic migration, product modernization, platform consolidation, client migration, or another large-scale multiyear transformation
  • Experience managing products with operational, regulatory, data, technology, third-party, and change complexity
  • Ability to lead through a highly matrixed organization and influence senior stakeholders across product, sales, technology, operations, finance, risk, and control functions
  • Executive-level communication and decision-making skills, including simplifying complexity, framing tradeoffs, and building strategic alignment

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength Health coverage begins on day one with comprehensive medical, dental, and vision options, and the company subsidizes a substantial share of premiums for U.S. employees (varying by compensation band).
  • Retirement Support A robust 401(k) program includes an employer match for eligible employees, with specifics laid out in plan materials and filings.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for eligible primary caregivers, alongside fertility coverage, adoption/surrogacy reimbursement, and lactation support.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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