Product Line Management

Posted 2 Days Ago
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Santa Clara, CA
In-Office
Mid level
Semiconductor
The Role
Manage the service product development from initiation to release, collaborating with various teams, and ensuring successful market integration and execution.
Summary Generated by Built In

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits

Key Responsibilities

Program Manage service product development from Initiation to Release
  • Initiation (PG1): Lead HVP (High Value Problem) discovery through VOC (Voice of Customer) & FSO.  Propose and select appropriate solutions based on ROI estimates. Lead team to assess Market Opportunity and select beta sites.
  • Validation (PG3): Chair regular Core Team meetings to drive design & development of proposed solutions through internal SBU sensor development or cross-functional teams (OCE, DT/AIx, FV, BU). Be accountable for successful beta demonstration by working with FSO, FSO Focals, AGS Focals responsible for the beta site.
  • Release (PG5): Drive creation of Marketing Collateral to train sales and BD on new Service Product; Field Training (AGU courses) and Procedures for CE’s, PSE’s that will support the Contract enabled by the Service Product. Report on actual Service revenue generated by the new Service Product vs. what was forecast.
  • MPR (Monthly Product Reviews): provide status updates and help needed to AGS executives throughout the Phase Gate release cycle.
Closely work with Equipment BU NPI PDP teams to co-develop and integrate AGS service products.
  • Work with Business Unit on their NPIs (New Product Introductions) to prepare and embed service product offerings.
  • Spearhead AIx growth engine to develop new capability and enable service product offers.
  • Define/approve Product application support plans for service product offers.
  • Make sure Products meet all requirements; CoO, MTTR, MTBC, SDUT, etc…
  • Work with team on AGS DfI, DfS, etc…
  • Training: AGS-TS, FSO, SBU FSO Team, TSE, PSE, Digital Tool Team, FabVantage Team, etc.
  • Perform analysis, summaries, as well as develop and transfer package of new applications / platforms to product division and customer support team.
  • Spares, Training, AIx, etc
  • Create & Lead new methodologies in order to optimized system performance for specific application.
  • Digital Tool new development, adjust existing Digital Tools to current application / platform, etc.
Leads the execution teams on NPI evaluation and demos at customers site, through CIF (Common Interests Framework), high involvement in the SOW and commitment schedule.  
  • Interfaces with BU, FSO / PSE, and customer teams regarding technical requirements, analysis, schedule, deliverables, and closure.
  • Lead customer Technical Review Meetings and deliverable measurables.

Functional Knowledge

  • Regarded as the technical expert in their field.
  • Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function.
  • 3-5 years of DDP BU / Application / Platform experience.
  • Program Management proficiency.
  • Skilled at Microsoft Office suite; esp. PowerPoint, Excel.
  • Create material and present it executives / large groups.

Business Expertise

  • Has Semi-space awareness; Regions, customer, segments.
  • Has knowledge of best practices, integrate AGS and BU best practices into common spaces; aware of the competition (AGS and BU) and the factors that differentiate them in the market.

Leadership

  • Drives cross-functional teams; leads projects with notable risk and complexity; develops the strategy for project execution.
  • Coaches and Mentors colleagues with less experience

Problem Solving

  • Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions.
  • Self-driving; able to negotiate progress around roadblocks; willing to ask for help and find support for developing solutions.

Impact

  • Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry.

Interpersonal Skills

  • Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Top Skills

Aix
Excel
Microsoft Office Suite
PowerPoint
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The Company
HQ: Santa Clara, CA
23,282 Employees
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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