Product Life Cycle Manager Strategic Accounts

Posted 2 Days Ago
Be an Early Applicant
Yauco, PRI
In-Office
Senior level
Biotech
The Role
Manage the end-to-end lifecycle of biopharma consumables for strategic accounts. Lead quality, compliance, audits, complaints, change notifications, quality agreements, crisis management, and cross-functional coordination. Standardize portfolios, protect revenue, ensure regulatory readiness, and support tenders and account growth while aligning customer needs with lifecycle strategies.
Summary Generated by Built In
As the Product Lifecycle Manager Strategic Accounts role, you will safeguard the end‑to‑end lifecycle of consumables business within assigned Strategic Accounts, serving as the single point of contact for quality, compliance, and change management to protect existing revenue, ensure regulatory robustness, and enable sustainable Strategic Account growth.

What you will accomplish together with us:

  • Drive product lifecycle management for consumables within the Strategic Account, ensuring continuity, regulatory compliance, and protection against competitive conversion

  • Steer qualityrelated interactions for the Strategic Account, including complaints, audits, change notifications, quality agreement alignment, and regulatory compliance discussions across all sites and Business Units

  • Steer qualityrelated interactions for the Strategic Account, including complaints, audits, change notifications, and regulatory compliance discussions across all sites and Business Units

  • Preassess change notification impact, coordinate acceptance processes, and ensure implementation in line with MSA and quality agreements

  • Lead crisis management, acting as the interface between customer, Quality, Supply, Product Development, Engineering, and SAM under expedited timelines

  • Standardize and harmonize consumables portfolios at Strategic Account level, aligning customer expectations with Sartorius lifecycle and single-use strategies

  • Contribute to tenders and shortterm growth by ensuring full compliance readiness and lifecycle robustness of proposed solutions

What will convince us:

  • Master’s degree in Life Sciences, Engineering, Biotechnology, or comparable field

  • 5+ years of experience in product lifecycle, quality, or compliance management within regulated biopharma environments

  • Solid understanding of consumables, change notification processes, audits, and quality agreements

  • Proven ability to manage crisis situations and crossfunctional coordination in complex customer setups

  • High stakeholder credibility with customers, Quality, Supply Chain, and Sales

  • Structured, detaildriven, and resilient under pressure

  • Fluent in English

  • ​Identification with our core values: Sustainability, Openness, Enjoyment

What We Offer

  • Paid vacation and sick leave

  • 14 paid holidays annually

  • Impressive campus: Located on 219,000 square meters, our campus is home for more than 1,000 employees.

  • We offer conference areas, and a development center

  • Medical, Dental and Vision insurance along with Company Retirement Plan

  • On-site cafeteria and coffee shop

  • On-site occupational health offices including Laboratory Services

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

Please view equal employment opportunity posters provided by OFCCP here

E-Verify Participation Info

E-Verify Workers Rights

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers

Skills Required

  • Master's degree in Life Sciences, Engineering, Biotechnology, or a comparable field
  • 5+ years of experience in product lifecycle, quality, or compliance management within regulated biopharmaceutical environments
  • Strong understanding of consumables, change notification processes, audits, and quality agreements
  • Proven ability to manage crisis situations and coordinate cross-functional stakeholders in complex customer environments
  • Credibility with customers, Quality, Supply Chain, and Sales stakeholders
  • Structured, detail-oriented, and resilient under pressure
  • Fluent in English
  • Identification with the company values of Sustainability, Openness, and Enjoyment

Sartorius Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sartorius and has not been reviewed or approved by Sartorius.

  • Healthcare Strength Health coverage includes multiple medical plan options with dental, vision, HSA/FSA, EAP, and wellness resources across many locations. Quality of core medical, dental, and vision is characterized as solid.
  • Retirement Support Retirement offerings include a 401(k) with a company match highlighted in U.S. materials and employer‑verified listings. The match is characterized as generous at some sites.
  • Flexible Benefits Flexible hours and hybrid/home‑office options are available where roles and regions allow, with role‑dependent perks in some locations. Broader extras such as commuter benefits, discounts, and tuition assistance add optionality where eligible.

Sartorius Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Göttingen
9,059 Employees
Year Founded: 1870

What We Do

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. We help our customers #SimplifyProgress from drug discovery to manufacturing so that more people can have access to better medicine. With this, we are #PartOfTheSolution in the fight against diseases worldwide. With innovative laboratory instruments and consumables, the our Lab Products & Services division focuses on laboratories performing research and quality control at pharmaceutical and biopharmaceutical companies as well as academic research institutes. The Bioprocess Solutions division, with its broad product portfolio focusing on single-use solutions, helps customers manufacture biotech medications, vaccines, and cell and gene therapies safely, rapidly, and economically. Based in Göttingen, Germany, Sartorius also has a strong global reach with around 60 production and sales sites worldwide. We regularly expand our portfolio through the acquisition of complementary technologies. In 2023, Sartorius generated sales revenue of around 3.4 billion euros. Currently, around 14,600 employees from around 110 nations are working for customers around the globe. Join our team, partner or collaborate with us.

Similar Jobs

Tapestry - Coach and Kate Spade Logo Tapestry - Coach and Kate Spade

Barceloneta Store Manager

eCommerce • Fashion • Retail • Sales • Wearables • Design
Hybrid
Barceloneta, PRI
16000 Employees

Optum Logo Optum

Contact Center - Subject Matter Expert - San Juan, PR

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
San Juan, PRI
160000 Employees

Optum Logo Optum

Call Center Representative (Chat Support) - San Juan, PR

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
San Juan, PRI
160000 Employees

Optum Logo Optum

Contact Center Supervisor - San Juan, PR

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
San Juan, PRI
160000 Employees

Similar Companies Hiring

Formation Bio Thumbnail
Artificial Intelligence • Big Data • Healthtech • Biotech • Pharmaceutical
New York, NY
150 Employees
SOPHiA GENETICS Thumbnail
Software • Healthtech • Biotech • Big Data • Artificial Intelligence
Boston, MA
450 Employees
Pfizer Thumbnail
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
New York, NY
121990 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account