At Vix Technology, we help cities move. Every day, millions of passengers around the world rely on the systems we design to make public transport smarter, more connected, and more accessible.
With more than 35 years of experience and solutions deployed across 200+ cities globally, we’re transforming the way people travel through innovative transit technology that combines software, hardware, and real-world operational insight.
We’re now looking for a Product Lead to help shape what comes next.
This is not a traditional product role focused solely on backlogs and process. We’re looking for someone who can bring clarity to complexity, inspire a high-performing team, and help turn customer and market needs into meaningful product outcomes.
You’ll lead and support a talented group of Product Owners across our portfolio, helping to align priorities, strengthen delivery, and evolve how we build products at scale. You’ll work closely with Engineering, Delivery, Commercial, and Customers to ensure our roadmap remains ambitious, achievable, and focused on delivering real value to transport operators and passengers alike.
You’ll play a key role in connecting strategy with execution—bringing together customer insight, business priorities, and technical capability to shape the future direction of our products.
What You’ll Be DoingYou’ll act as both a leader and an enabler for the Product Owner community within Vix.
That means supporting roadmap planning and product strategy, helping teams define and prioritise enhancements, and ensuring user stories are clear, valuable, and outcome-driven. You’ll collaborate with customers and internal stakeholders to understand challenges and opportunities, translating those into product direction that supports both immediate needs and long-term growth.
You’ll help create alignment across multiple teams and initiatives, balancing commercial priorities with customer experience and technical realities. You’ll also contribute to the continued evolution of our product practices, helping the team mature and scale as we continue to grow globally.
Most importantly, you’ll foster an environment where Product Owners can do their best work—providing mentorship, guidance, challenge, and support where needed.
RequirementsWhat We’re Looking For
You’re someone who understands how great products are built—not just technically, but collaboratively.
You’ll likely come from a product management or product leadership background within a technology-driven environment, with experience working closely alongside software engineering teams and customers. You know how to navigate competing priorities, facilitate productive conversations, and keep teams focused on delivering value.
You don’t need to have all the answers, but you do need to bring energy, curiosity, and the ability to bring people together around a shared vision.
We’d love to hear from people who:
- Have experience leading or mentoring Product Owners or product teams
- Are comfortable operating across strategy, delivery, and customer engagement
- Can confidently collaborate with technical and non-technical stakeholders alike
- Understand agile product development and modern product practices
- Enjoy solving complex problems and turning ambiguity into direction
- Are passionate about continuous improvement, innovation, and customer outcomes
Experience within payments, transport, mobility, ticketing, SaaS, or connected technology environments would be highly valuable—but mindset and leadership matter just as much.
Why Join Vix?This is an opportunity to influence products that are used by millions of people globally and to work alongside experienced, passionate teams who genuinely care about what they build.
At Vix, you’ll find a collaborative and flexible environment where ideas are welcomed, ownership is encouraged, and innovation is part of everyday work.
If you’re excited by the opportunity to lead product thinking, support a strong Product Owner community, and help shape the future of connected transit technology, we’d love to hear from you.
Benefits
What’s in it for you?
Besides the opportunity to work for a global company that is customer and people focused, we offer:
- A focus on learning and development
- A great team of like-minded professionals
- Private Healthcare
- Income Protection Scheme
- Pension
- Group Life Assurance
- Cycle to Work Scheme
- Electric Car Benefit Scheme
- Employee Assistance Programme
- Eyecare and Spectacle Vouchers
Sounds good? Then apply now. Get on board today!
Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full time work rights for the United Kingdom, currently residing in the UK.
No recruitment agencies, please! We won’t accept any introductions.
Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
Skills Required
- Experience leading or mentoring Product Owners or product teams
- Ability to operate across strategy, delivery, and customer engagement
- Ability to collaborate with technical and non-technical stakeholders
- Understanding of agile product development and modern product practices
- Experience solving complex problems and turning ambiguity into clear product direction
- Experience within payments, transport, mobility, ticketing, SaaS, or connected technology environments
- UK&I citizenship/residency with indefinite leave to remain and current full-time UK work rights (must reside in the UK)
What We Do
Vix Technology has been designing, delivering, operating and maintaining some of the world's leading transit ticketing systems for the past 35 years. With customers in 200 cities across the globe, we are passionate about providing a better customer journey for passengers. Our innovative smart booking, ticketing and secure payment systems have helped make public transport more accessible and more cost effective to operate, and we continue to look ahead and shape the way transport moves for the future. Our teams launched the first smart card ticketing system in Hong Kong in 1997, and continued the pace with the first U.S. account-based fare collection system in Salt Lake City, Utah. We work with global transit operators to help improve their passenger journey, and we’re always looking for people who share our values to help deliver our next innovative solution. With more than 500 employees in offices across 10 countries, we’re diverse, global and excited to talk to you about our commitment to improve the customer journey.








