Responsibilities
- Own the money movement strategy. Define the long-term vision and roadmap for Plaid’s Transfer products across ACH, RTP, FedNow, Wires, and RfP.
- Scale real-time payments. Lead the evolution of Plaid’s payments operations, setting the standard for reliability, reconciliation, and network performance.
- Balance growth and risk. Oversee ACH operations and customer oversight, driving both compliance and scale across Plaid’s payments ecosystem.
- Build trusted infrastructure. Partner with Engineering and Operations to deliver systems that are resilient, transparent, and insight-driven.
- Represent Plaid externally. Act as a thought leader in the future of open, real-time payments and modern financial infrastructure.
- Lead with ownership. Operate with urgency, creativity, and accountability, modeling Plaid’s ownership mindset across product and operations.
Qualifications
- 12+ years of experience, including 8+ in product management or equivalent founder/operator roles
- Proven success building and scaling payments or financial infrastructure products with complex regulatory or operational components
- Experience leading payments operations and balancing speed, compliance, and reliability at scale
- Strong understanding of payment risk, reconciliation, and network performance in financial systems
- Exceptional mix of strategic vision and executional depth; able to set direction while managing day-to-day operational realities
- Track record of influencing cross-functional teams across engineering, operations, risk, and go-to-market
- Excellent communication and stakeholder management skills across technical and executive audiences
- Familiarity with real-time payment systems (RTP, FedNow), open banking, or developer-focused APIs is a plus
Plaid Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Plaid and has not been reviewed or approved by Plaid.
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Fair & Transparent Compensation — Pay is described as competitive to strong for many roles, with total compensation often positioned toward the high end for tech. The biggest determinants of satisfaction are framed as level, team, and the cash-versus-equity mix.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with explicit support for fertility and mental health. This breadth is repeatedly emphasized as a standout part of the overall package.
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Leave & Time Off Breadth — Time-off is presented as flexible or “unlimited,” alongside an expectation that people take time away. Additional structures like company-wide breaks and potential sabbatical offerings are also referenced as part of time-away support.
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What We Do
Plaid is used by thousands of digital financial apps and services like Betterment, Expensify, Microsoft and Venmo, and by many of the largest banks to make it easy for consumers to connect their financial accounts with the apps and services they want to use. Plaid connects with over 11,000 financial institutions across the U.S, Canada and Europe. At Plaid, we have diverse backgrounds and skills, but we're all passionate about building a more efficient and inclusive financial infrastructure—together.

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