Product Lead Electronic Technical Logbook (eTL)

Posted 4 Days Ago
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Allschwil, Basel-Landschaft, CHE
In-Office
Senior level
Aerospace • Information Technology • Software • Consulting
The Role
Lead the AMOSeTL and AVIATAR electronic technical logbook products, integrating two product teams into one high-performing organization. Own product vision, strategy, roadmap, lifecycle, go-to-market, commercial outcomes, customer value, and global scaling. Lead complex airline go-lives, manage escalations, monitor regulatory and market developments, and balance safety, quality, innovation, and delivery speed. Build strong customer, sales, marketing, implementation, and partner relationships while developing an empathetic, entrepreneurial product culture.
Summary Generated by Built In

Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS manages successfully maintenance, engineering and logistics requirements of modern airlines. To strengthen our position at the forefront of this global market, we are looking for dedicated employees who would like to work in a fascinating international environment with more than 200 customers worldwide.

An electronic technical logbook is a critical tool for modern airline operations because it turns aircraft technical records into reliable, real-time operational data. By connecting flight crews, maintenance control, engineering, and continuing airworthiness teams around a single source of truth, it reduces manual effort, avoids delays, and enables faster, better-informed decisions.

Today two logbook solutions are offered to the market as part of the Lufthansa Technik Digital TechOps Ecosystem:

  • AMOSeTL (Swiss AviationSoftware)

  • AVIATAR Logbook (Lufthansa Technik; AVIATAR)

With AMOSeTL and AVIATAR Logbook serving largely similar customer contexts, operational environments and market needs, a new strong single product leadership is required to create clarity, consistency and strategic direction across the portfolio. The ambition is global market leadership for this type of product.

Bringing both products under one accountable Product Lead ensures end-to-end ownership for roadmap, operations, commercial outcomes and customer value. It enables the teams to align priorities, share capabilities, harmonize decision-making, develop a scalable delivery model and accelerate innovation while maintaining the stability, compliance and service quality required by airline operations.

For this reason, we are looking for an empathic, credible leader with a strong entrepreneurial mindset to lead both products and the existing teams.

Tasks

Team Leadership & Organizational Development

  • Lead, inspire, and develop two existing product teams (AMOSeTL & AVIATAR TechLog).

  • Organize the teams into one integrated, high‑performing cross‑functional organization with clear roles and interfaces.

  • Build a trust‑based culture through empathetic leadership, transparent communication, and constructive conflict handling.

Product Strategy & End‑to‑End Product Life Cycle Ownership

  • Establish a common product vision, aligned ways of working, and decision mechanisms balancing speed, safety, and quality.

  • Shape a shared strategic roadmap that builds on the strengths of both solutions, aligns future priorities, and creates a more coherent customer and delivery experience over time.

  • Monitor market trends, regulatory developments, and competitive dynamics; translate insights into priorities and decisions.

  • Deliver complex airline go‑lives, lead escalations calmly, and prioritize stability in critical operational situations.

Go‑to‑Market, Commercial Ownership & Global Scaling

  • Build and execute the go to market strategy (positioning, pricing, packaging, sales enablement) near with Sales, Marketing, Customer Success, and Implementation for high‑quality pursuits and rollouts.

  • Drive adoption across airlines of various sizes and digital maturities; ensure global scalability and repeatable delivery models.

  • Articulate compelling value propositions and business cases; publish product updates and success stories to the customer community.

Skills

Professional Qualifications

  • University degree in Computer Science, Engineering, Aviation Management, Business Administration, or comparable field.

  • Proven leadership of product teams and experience in transforming teams and operating models.

  • Several years of experience in digital product ownership/management for mission‑critical products; aviation experience preferred.

  • Understanding of aviation regulatory frameworks (e.g., EASA/FAA) and airline operational processes is a plus.

  • Strong commercial acumen (P&L ownership, business case creation, pricing, partner contracts).

  • Excellent English skills (written/spoken); German is a plus.


Personal Characteristics

  • Empathetic, credible leader with clear, timely decision‑making—even amid ambiguity.

  • Excellent communicator who simplifies complexity and builds trust with customers and teams.

  • Entrepreneurial mindset with strong ownership and bias to action; resilient and reliable under pressure.

  • Analytical and structured; balances data‑driven rigor with creativity and innovation.

  • High customer orientation and strong presence in executive and operational discussions.


What we offer

  • Working in an open and cooperative environment with a motivated and friendly team

  • Flexible working hours (flex time model)

  • Hybrid work model

  • Flight and travel discount

  • Excellent working conditions in pleasant surroundings

  • Good professional and personal development opportunities

  • Highly appealing pension fund scheme/retirement savings plan

  • An international work environment with people from around the globe


Workplace & Culture

 This is the environment where your meaningful work impacts our customers, our communities and everyone who experiences AMOS. You develop technical skills, increase your knowledge about aviation and new technologies, meet different cultures, and always be yourself. Your work significantly impacts people's lives, technically and as human beings, and contributes to the formation of our future. In addition, you can be part of a fantastic multicultural and international team with a family spirit. We love to travel, laugh, work, be creative, play sports, and, last but not least, do our best work together.


Skills Required

  • University degree in Computer Science, Engineering, Aviation Management, Business Administration, or a comparable field
  • Proven experience leading product teams and transforming teams and operating models
  • Several years of experience in digital product ownership or management for mission-critical products
  • Strong commercial acumen, including P&L ownership, business case creation, pricing, and partner contracts
  • Excellent written and spoken English skills
  • Aviation experience
  • Understanding of aviation regulatory frameworks such as EASA and FAA and airline operational processes
  • German language skills
  • Empathetic, credible leadership with clear and timely decision-making
  • Excellent communication skills and ability to simplify complexity and build trust
  • Entrepreneurial mindset, ownership, resilience, and reliability under pressure
  • Analytical and structured approach balanced with creativity and innovation
  • Strong customer orientation and executive presence
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The Company
HQ: Basel
344 Employees
Year Founded: 1989

What We Do

Swiss AviationSoftware (Swiss‑AS) develops AMOS, a comprehensive MRO software platform used by airlines and MRO providers to manage maintenance, engineering and logistics. With over 35 years of aviation IT experience and a global customer base, Swiss‑AS provides software, consulting, training and support services to enable digital transformation of maintenance operations worldwide.

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