Clara is the leading platform in Latin America for companies to execute and manage every payment operation. More than 50,000 leading and fast-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re ~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others.
ABOUT CLARA Clara is the leading spend management platform for businesses in Latin America. We provide corporate cards, expense management, and AP automation across Mexico, Colombia, and Brazil. Our mission: give every company in Latin America complete control of their spending.
Small, high-powered squads. Senior engineers. AI tools baked into how we work. The person running product for a squad doesn't just write specs — they own outcomes end to end.
ABOUT THE ROLE SPEI is Mexico's primary interbank payment rail. For Clara customers, it powers everything from supplier payments to tax disbursements to payroll runs. BillPay Mexico is the product that makes this seamless — domestic and cross-border transfers, payment tracking, reconciliation, and the compliance layer that keeps everything clean with SAT, CNBV, and banking partners.
This is a squad lead role reporting directly to the Global Product Director. You'll own the full BillPay product experience for the Mexican market: payment flows, bank partner integrations, disbursement reliability, and the back-office tooling that supports operations and finance. You'll work closely with engineers, design, banking infrastructure, compliance, and enterprise sales teams.
This role requires physical presence in Mexico City — we're in active conversations with banking partners and regulators, and showing up in person matters.
WHAT YOU'LL DO
- Own discovery, prioritization, and outcomes for the BillPay MX squad — understand why payment success rates move, why reconciliation breaks, and why customers churn, not just what launched
- Build deep understanding of SPEI infrastructure: clearing windows, return codes, CLABE validation, and failure propagation — and extend that to cross-border flows (FX rails, correspondent banking, settlement timing)
- Maintain and evolve banking partner relationships from a product perspective: know what integration contracts allow, where bottlenecks are, and what needs to be negotiated next
- Own compliance signals: SAT requirements, CNBV guidelines, and PLD/AML obligations for transfer products
- Define and track the metrics that matter: payment success rate, settlement time, reconciliation error rate, time-to-resolve for failed transfers, and BillPay contribution to customer retention
- Design and iterate on disbursement workflows — from single transfers to bulk payment runs for hundreds of suppliers
- Prototype with AI tools (Cursor, Claude Code, v0) before committing engineering time
- Contribute straightforward code changes (copy, config, feature flags, simple UI, analytics) through engineer-reviewed PRs
- Work in Git daily: read PRs, understand what shipped, follow what's blocked
WHAT WE'RE LOOKING FOR
Experience
- 5+ years in product management, with at least 2 years owning a payments, banking, or financial infrastructure product
- Track record of shipping products that moved business metrics — not just features that launched
- Hands-on experience with payment rails, banking APIs, or financial infrastructure at a product level
- Comfortable working with engineers as peers, not through project managers or coordinators
Domain knowledge — payments
- Deep understanding of SPEI: clearing cycles, error handling, CLABE structure, and how to design reliable retry and fallback flows
- Familiarity with cross-border payment rails: FX conversion, correspondent banking, SWIFT or alternative rails, and associated compliance overhead
- Familiarity with Mexican banking regulations: SAT CFDIs, CNBV licensing implications, AML/PLD obligations
- Experience integrating with or managing bank correspondent relationships from a product side
- Understands how reconciliation works end to end: what breaks it, how to design around it, and how to give finance teams the visibility they need
Technical fluency
- Can prototype a working concept using AI coding tools (Cursor, Claude Code, or similar)
- Comfortable with Git: branches, commits, PRs, reading diffs
- Can read code well enough to follow what a PR does and ask informed questions
- Understands API integrations, webhooks, async payment flows, and idempotency patterns at a conceptual level
Product fundamentals
- Strong discovery instincts — finds the real problem before designing a solution
- Data-literate: comfortable with SQL, funnel analysis, and experiment design
- Clear written communicator in both Spanish and English
- Strong stakeholder management across engineering, banking partners, compliance, finance, and enterprise sales
Mindset
- High agency — defaults to action over process
- Treats AI tools as core workflow, not a novelty
- Comfortable in ambiguous regulatory environments — knows how to make progress without waiting for perfect clarity
NICE TO HAVE
- Experience with ERP integrations (SAP, Oracle, Aspel, CONTPAQi) from a payments or AP perspective
- Familiarity with Banxico's regulatory framework and SPEI operating rules
- Experience with multi-currency or cross-border payment products at production scale
- SQL fluency beyond "can write a query" — you've built your own dashboards and done your own reconciliation analysis
LANGUAGES Full bilingual proficiency in English and Spanish required. Native or near-native Spanish is a hard requirement — not a nice-to-have. You'll work in English with cross-functional teams across LatAm and in Spanish with banking partners, regulators, and customers in Mexico. Portuguese is a plus.
Where we work
This is a hybrid role: you'll split your time between the office, customers and home. We don't set a minimum number of office days for most roles — you'll spend time in the office naturally, and most days during your ramp-up or when your leader asks.
- A high talent-density team driven to make an impact in Latin America — low ego, high ownership.
- Competitive salary and stock options (ESOP) from day one.
- An annual learning budget and accelerated development paths.
- English is our working language, with Spanish and Portuguese every day.
- Clarity — Open and direct communication: we say what we mean and give context where it matters.
- Simplicity — If it can be simpler, it should be.
- Ownership — We own everything we do, end to end. When something needs to happen, we don't wait.
- Pride — We hold ourselves to a high standard, and it shows in what we deliver.
- ABC (Always Be Changing) — We adapt fast, embrace change, and keep learning.
- Inclusivity — Diverse ideas, stories and perspectives build a better Clara.
If you meet the must-haves, apply — the nice-to-haves are a bonus, not a requirement.
Skills Required
- 5+ years of product management experience
- At least 2 years owning a payments, banking, or financial infrastructure product
- Track record of shipping products that improved business metrics
- Hands-on experience with payment rails, banking APIs, or financial infrastructure at a product level
- Experience working with engineers as peers
- Deep understanding of SPEI clearing cycles, error handling, CLABE structure, and retry or fallback flows
- Familiarity with cross-border payment rails, FX conversion, correspondent banking, SWIFT or alternative rails, and compliance requirements
- Familiarity with Mexican banking regulations, SAT CFDIs, CNBV licensing implications, and AML/PLD obligations
- Experience integrating with or managing bank correspondent relationships from a product perspective
- End-to-end understanding of payment reconciliation
- Ability to prototype using AI coding tools such as Cursor, Claude Code, or similar
- Comfort with Git branches, commits, pull requests, and code diffs
- Ability to read code and understand API integrations, webhooks, asynchronous payment flows, and idempotency patterns
- Strong product discovery and problem-solving skills
- Data literacy, including SQL, funnel analysis, and experiment design
- Full bilingual proficiency in English and Spanish
- Native or near-native Spanish proficiency
- Strong stakeholder management across engineering, banking partners, compliance, finance, and enterprise sales
- Experience with ERP integrations such as SAP, Oracle, Aspel, or CONTPAQi
- Familiarity with Banxico's regulatory framework and SPEI operating rules
- Experience with multi-currency or cross-border payment products at production scale
- Advanced SQL fluency, including dashboard creation and reconciliation analysis
- Portuguese proficiency
Clara Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clara and has not been reviewed or approved by Clara.
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Equity Value & Accessibility — Equity grants are emphasized across several descriptions, with stock options commonly included and in some instances available from day one. Feedback suggests this ownership component is a meaningful part of total rewards.
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Leave & Time Off Breadth — Time off offerings are portrayed as flexible, including references to flexible vacation and flexible time off policies. Feedback suggests this supports work–life balance for many roles.
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Wellbeing & Lifestyle Benefits — Wellness support is cited through mental‑health platforms, coaching and meditation programs, and monthly wellness reimbursements in some contexts. Feedback suggests these offerings complement core benefits where available.
Clara Insights
What We Do
Clara is the leading payment platform for companies in Latin America. Our end-to-end solution includes our locally-issued corporate cards, Bill Pay, crossborder payments, and our highly-rated software platform used by thousands of the most successful companies across the region. Clara is backed by top global and regional investors such as Coatue, DST Global, General Catalyst, monashees, Kaszek, Canary, A*, BoxGroup, SV Angel, GFC, Picus Capital, Avid Ventures, ICONIQ Growth, Goldman Sachs, and prominent angel investors. Driven by our six core values (Ownership, Pride, ABC, Simplicity, Clarity and Inclusivity) we’ve reached a unicorn valuation in record time, have been recognized as a Great Place to Work and as one of the most promising startups according to Linkedin’s ranking “Top Startups 2021”. We’re looking for the best talent worldwide to join our team and be part of this journey, so you can't afford to miss this chance! We are: * Shaping business finances in Latin America * Driven by our 6 core values * Proud of our inclusive and caring culture * Certified as a Great Place to Work and a Top LinkedIn Startup
