Product Launch Manager

The Company 

Serving the People Who Serve the People 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.

Position Overview: The Product Launch Manager is a pivotal role within the Product Management organization, tasked with driving the successful launch of new products and major updates to existing products. This individual will coordinate cross-functional teams, manage launch timelines, and ensure that every aspect of the launch is meticulously planned and executed. The Product Launch Manager is the central point of contact for all launch activities, ensuring that the entire organization is aligned and prepared for a seamless market introduction. 

What your impact will look like here

• Launch Planning & Execution: Develop and manage comprehensive launch plans, detailing key milestones, deliverables, and timelines. Ensure that all stakeholders understand their roles and responsibilities throughout the launch process. 




• Cross-Functional Coordination: Collaborate closely with Product Management, Engineering, Marketing, Sales, Customer Support, and other departments to align on launch objectives, timelines, and deliverables. 




• Launch Readiness: Oversee the launch readiness of all relevant departments, ensuring that product documentation, marketing materials, training resources, and support tools are fully prepared before the product goes live. 




• Risk Management: Identify and mitigate potential risks that could impact the success of the product launch. Develop contingency plans to address unforeseen challenges. 




• Communication: Act as the primary point of communication for all product launch activities, providing regular updates to stakeholders and ensuring that everyone is informed of progress and potential issues. 




• Post-Launch Evaluation: Lead post-launch assessments to measure the success of the product launch, gather feedback, and identify areas for improvement in future launches. 




• Continuous Improvement: Continuously refine launch processes based on feedback and lessons learned to enhance efficiency and effectiveness in future launches. 

You will love this job if you have

• Bachelor’s degree in Business, Marketing, Engineering, or a related field. 




• 5+ years of experience in product management, project management, or a related role within a technology company. 




• Demonstrated experience in managing product launches or similar complex projects. 




• Strong organizational and project management skills, with the ability to manage multiple tasks and deadlines simultaneously. 




• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. 




• Strong problem-solving abilities and a proactive approach to managing risks and challenges. 

Reports to: VP of Product Management 

Location: Costa Rica 

The Product Launch Manager is ideal for a highly organized, detail-oriented professional who excels at managing complex projects and is passionate about driving successful product introductions. This role offers the opportunity to make a significant impact on the company’s product success and overall market presence. 

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 

Security and Privacy Requirements

- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 

The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.