To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
Group/Division
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
The Product Installation Manager job is high profile and exciting opportunity for an adventurous soul! Lead Installations of our cutting-edge Product Portfolio at our Customer Locations Worldwide. Directly and indirectly leads a team of Installation Engineers with the primary objective of enriching customer experience through high quality and efficient on-time installations and upgrades to meet their production objectives. The KLA Installations Organization strives to be a highly valued, trusted partner with our customers through continuous improvement.
Responsibilities include
- Coordinating with our field teams on scheduling and site preparation.
- Scheduling and deploying Installation engineers globally and coordinating assets across service.
- Managing the products from shipment to assure timely warranty start, and customer satisfaction.
- Drives installation escalations and involves collaborating with Field teams, Product Support Operating, Service Operations and Manufacturing Operations. Assures operational quality of systems.
- Works directly with KLA regions and customers to validate new Installation or Upgrade performance and transfer tool responsibility.
- Includes 15% travel.
Minimum Qualifications
- Bachelor of Science
- Experience servicing semiconductor capital equipment.
- Knowledge and experience in Semiconductor (experience in a wafer Fab environment in integration, photolithography specifically steppers or Metrology Management is an advantage)
- Good interpersonal/communication skills
- Understanding of customer needs
- Ability to work under pressure and stringent timelines
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer.
Skills Required
- Bachelor of Science degree
- Experience servicing semiconductor capital equipment
- Knowledge and experience in semiconductor manufacturing
- Experience in wafer fabrication, integration, or photolithography, particularly steppers or metrology management
- Good interpersonal and communication skills
- Understanding of customer needs
- Ability to work under pressure and meet stringent timelines
KLA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.
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Retirement Support — U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
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Equity Value & Accessibility — A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
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Strong & Reliable Incentives — A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.
KLA Insights
What We Do
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
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