Company Overview
Group/Division
Job Description/Preferred Qualifications
Job Description
- Responsible for timely, successful installation of TeraBeam 8XX systems at customer sites worldwide, including scheduling resources and managing the process from planning through monitoring after installation.
- Directly manage a team of Product Install Engineers, providing day-to-day direction, coaching, and performance guidance.
- Coordinate in-fab installation and upgrade planning, and support Engineering, Manufacturing, and Product Support teams during early NPI deployment.
- Prepare and present regular installation status updates to KLA Service HQ Management, local Operations Management, and Customer Management.
- Develop the TeraBeam 8XX installation program through strategic planning, and partner with Engineering, Manufacturing, and Product Support to capture and apply lessons learned from each install.
- Ensure Installation Performance meets plan. Ensure issues are escalated to the appropriate function group. Collaborate with HQ and Tech Support on managing Technical Escalations.
- Frequently interacts with subordinates, outside customers and functional peer groups at management levels, conducting presentations of technical information concerning specific projects/schedules, etc.
- Strives to achieve the Strategic Objectives defined by the company: this includes, but is not limited to - Cost of Install, Cost of Pre-warranty, Install Cycle time. On-Time Install and, Quality.
- Manages cost through careful resource deployment, Install case management, and cross-charge management.
- Reviews Installation documentation including eQuality checklists, NC’s, Pass downs for accuracy
Preferred Qualifications
- 5+ years of experience supporting capital equipment installations in the semiconductor industry, with direct exposure to NPI programs or eBeam systems.
- Prior experience supporting New Product Introduction (NPI) programs or early-stage product ramps.
Minimum Qualifications
- Bachelor's or master’s degree in engineering or a related technical field.
- 3+ years of work experience in supporting comparable capital equipment for the semiconductor industry.
- Proven project management and organizational skills gained from managing installations, upgrades, or field programs.
- Experience presenting technical status and project updates clearly to senior stakeholders
- Good interpersonal/communication skills in understanding customer needs.
- Willingness and ability to travel domestically and internationally for extended periods (up to 50%)
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Skills Required
- Bachelor’s or master’s degree in engineering or a related technical field
- At least 3 years of experience supporting comparable semiconductor capital equipment
- Project management and organizational skills gained from managing installations, upgrades, or field programs
- Experience presenting technical status and project updates to senior stakeholders
- Strong interpersonal and communication skills for understanding customer needs
- Willingness and ability to travel domestically and internationally for extended periods, up to 50%
- At least 5 years of experience supporting semiconductor capital equipment installations, with direct exposure to NPI programs or eBeam systems
- Experience supporting New Product Introduction programs or early-stage product ramps
KLA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.
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Retirement Support — U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
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Equity Value & Accessibility — A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
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Strong & Reliable Incentives — A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.
KLA Insights
What We Do
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
