To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
Group/Division
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
*Selected candidate must be able to work 6 days/week, 10 hours/day
Be the Face of KLA Technology at Our Customer Sites Worldwide
At KLA, our Product Installation Engineers (IEs) are the critical first connection between our customers and their new, highly advanced equipment. This role is instrumental in shaping the customer’s first—and lasting—impression of KLA products, services, and technical excellence.
As a Product Installation Engineer, you will lead the on‑time installation and qualification of complex capital equipment, ensuring smooth handoff, predictable cycle times, and a successful warranty start. You’ll represent KLA directly with customers, taking ownership of installation performance and customer satisfaction.
What You’ll Do:
- Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards
- Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions
- Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment
- Collaborate cross‑functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership
- Provide clear status updates to all stakeholders throughout the installation process
- Complete installation documentation and administrative requirements accurately and on time
- Secure warranty sign‑off on newly installed tools
How You’ll Work:
- Operate independently while following documented procedures, exercising sound technical judgment within defined guidelines
- Work under guidance from managers and senior IEs, with increasing autonomy as experience grows
- Engage effectively in cross‑cultural and cross‑functional environments
- Extensive travel domestically and internationally to support customer installations worldwide
What You Bring (Qualifications):
- Strong knowledge of electronics, optics, mechanical, electro‑mechanical, and electro‑optical systems
- Experience with high‑vacuum systems strongly preferred
- Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar environments)
- Proficient in Microsoft Office applications
- Excellent analytical, problem‑solving, and troubleshooting abilities
- Strong verbal, written, and interpersonal communication skills
- Highly self‑motivated, organized, and detail‑oriented
- Able to work effectively across cultures, functions, and geographies
Minimum Qualifications
ASET minimum degree or equivalent work experience in supporting complex capital equipment for the semiconductor industry is required.
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.
Total Rewards
Base Pay Range: $27.46 - $40.00 Per Hour Primary Location: USA-AZ-Chandler-KLAKLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
Use of AI Statement
At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
Equal Opportunity Statement
KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.
For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.
Skills Required
- ASET minimum degree or equivalent work experience supporting complex capital equipment in the semiconductor industry
- Strong knowledge of electronics, optics, mechanical, electro-mechanical, and electro-optical systems
- Experience with high-vacuum systems
- Comfort working with computer systems, operating systems, and networking, including Windows or Unix environments
- Proficiency in Microsoft Office applications
- Excellent analytical, problem-solving, and troubleshooting abilities
- Strong verbal, written, and interpersonal communication skills
- Self-motivated, organized, and detail-oriented work style
- Ability to work effectively across cultures, functions, and geographies
- Ability to work six days per week, ten hours per day
- Ability to travel extensively domestically and internationally to customer installation sites
KLA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.
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Retirement Support — U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
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Equity Value & Accessibility — A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
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Strong & Reliable Incentives — A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.
KLA Insights
What We Do
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
