PRODUCT INFORMATION SPECIALIST

Posted 7 Hours Ago
Be an Early Applicant
85354, Tonopah, AZ, USA
In-Office
Mid level
Food • Agriculture
The Role
Own and maintain accurate, compliant product data and labeling across ERP, GDSN, and labeling systems. Create and update specs, BOMs, and item records, support label design, audit data, enforce version control, and collaborate with QA, production, purchasing, and sales to keep all documentation audit-ready and compliant with federal and customer requirements.
Summary Generated by Built In

Safety is a condition of employment. All managers, supervisors and workers must perform all of their duties in compliance with Hickman’s Family Farm’s Company Safety Rules and using all chemicals as directed by the Safety Data Sheet.

Job Summary:

The Product Information Specialist is responsible for the accuracy, integrity, and compliance of all product data across the organization. This role owns product labeling, specifications, and item setup, ensuring alignment with federal, state, and customer requirements. The position works cross-functionally with operations, QA, purchasing, and sales to maintain consistent, audit-ready product information across all systems and production sites.

Duties/Responsibilities:
  • Maintain working knowledge of all federal, state, and local regulations related to product labeling (FSMA, FDA, USDA, etc.)
  • Own and manage product labeling across all production facilities, ensuring accuracy and compliance
  • Maintain a centralized, up-to-date ledger of all labels used across sites
  • Create, update, and maintain product specification documents (ingredients, allergens, nutritionals, pack details, etc.)
  • Create and maintain item records in Microsoft Dynamics NAV, ensuring data accuracy and completeness
  • Manage and maintain product data within GDSN (via Syndigo), ensuring synchronization with trading partners
  • Develop and maintain Bills of Materials (BOMs) to reflect accurate product structures
  • Ensure data consistency across systems (ERP, labeling software, GDSN, spec sheets)
  • Support label design and updates using CodeSoft, LabelView, or similar tools
  • Audit and validate product and label data to ensure accuracy across all systems and facilities
  • Collaborate with QA, production, purchasing, and sales teams to gather and validate product information
  • Maintain version control and change management processes for all product and label updates
  • Ensure all product data and documentation is organized, accurate, and audit-ready
QualificationsRequired Skills/Abilities:
  • Strong understanding of GS1 standards (GTINs, barcoding, product hierarchy, case/pallet configurations)
  • Experience maintaining product data in GDSN platforms (Syndigo preferred)
  • Familiarity with food labeling regulations (FSMA, FDA, USDA)
  • Experience with Microsoft Dynamics NAV or similar ERP systems
  • Working knowledge of label design software (CodeSoft, LabelView, or equivalent)
  • Strong proficiency in Microsoft Excel, including formulas and data management
  • Experience creating and maintaining product specifications and BOMs
  • Understanding of food production environments, including traceability and lot control
  • Strong attention to detail with the ability to identify and resolve discrepancies
  • Ability to manage multiple priorities and maintain high data accuracy
  • Experience working with cross-functional teams in a production or manufacturing environment
  • Strong written and verbal communication skills

 

Nice-to-Have:

  • Experience in egg, protein, or perishable food manufacturing
  • Familiarity with customer/retailer data requirements (e.g., Walmart, Kroger)
  • Exposure to EDI or downstream product data flows
  • Experience supporting new product launches or item lifecycle management
 Education/Experience:
  • High school diploma or GED required
  • Associate’s or Bachelor’s degree in a related field (e.g., Food Science, Engineering, or Quality Control) is preferred.
  • Previous experience in quality control, manufacturing, or food production is preferred. Familiarity with quality control systems and techniques is highly beneficial.
  • Certification in quality control (e.g., Six Sigma, HACCP) is a plus.

Physical Requirements:

  • Ability to sit, stand, and walk for extended periods of time during inspections and report preparation.
  • Ability to lift up to 50 pounds, particularly when handling product samples or materials.
  • Ability to use standard quality control tools, including measuring instruments, testing equipment, and computers.
  • Ability to walk around the production floor and plant area to monitor processes and inspect products.
  • Ability to work in varying temperatures and conditions that may be present on the production floor.
  • Ability to focus on and identify small details when conducting inspections and examinations of products.

Skills Required

  • Strong understanding of GS1 standards (GTINs, barcoding, product hierarchy)
  • Experience maintaining product data in GDSN platforms (Syndigo preferred)
  • Familiarity with food labeling regulations (FSMA, FDA, USDA)
  • Experience with Microsoft Dynamics NAV or similar ERP systems
  • Working knowledge of label design software (CodeSoft, LabelView, or equivalent)
  • Strong proficiency in Microsoft Excel, including formulas and data management
  • Experience creating and maintaining product specifications and BOMs
  • Understanding of food production environments, including traceability and lot control
  • Strong attention to detail and ability to identify and resolve discrepancies
  • Ability to manage multiple priorities and maintain high data accuracy
  • Experience working with cross-functional teams in a production or manufacturing environment
  • Strong written and verbal communication skills
  • High school diploma or GED
  • Associate's or Bachelor's degree in a related field (preferred)
  • Experience in egg, protein, or perishable food manufacturing (nice-to-have)
  • Familiarity with customer/retailer data requirements (e.g., Walmart, Kroger)
  • Exposure to EDI or downstream product data flows
  • Experience supporting new product launches or item lifecycle management
  • Certification in quality control (e.g., Six Sigma, HACCP) is a plus
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The Company
313 Employees
Year Founded: 1944

What We Do

Founded in 1944 by Nell Hickman, Hickman's Family Farms is a family-owned and operated business headquartered in Buckeye, Arizona. As the largest egg producer in the Southwest and one of the largest in the United States, the company provides high-quality farm-fresh eggs to various restaurants and major US grocery stores, including Costco, Kroger, Target, and Walmart, maintaining a legacy of quality and service over four generations.

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