ARC'TERYX Jobs

Product Guide / Sales Associate (m/f/d) – Stockholm

ARC'TERYX

Product Guide / Sales Associate (m/f/d) – Stockholm

Reposted 2 Days Ago

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Stockholm, SWE

In-Office

Entry level

Fashion • Design

The Role

Serve as the in-store face of Arc'teryx: deliver expert, guest-focused service, share product knowledge, process transactions, support inventory and store operations, represent the brand in-store and in the community, and contribute to team growth and store improvements.

Summary Generated by Built In

Your Opportunity at ARC’TERYX:

As we grow across Europe, we’re looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc’teryx we believe there’s always a better way and that guides how we develop our teams, and our “Leave It Better” spirit shapes the way we work.

Our Product Guides grow through hands-on learning, steady coaching and opportunities across stores, regions and teams.

We’re looking for a passionate Product Guide (all genders) to join our team at our Store in Stockholm. You’re the face of our brand - bringing energy, expertise, and unforgettable experiences to every guest. You live for the outdoors, love our products, and share that passion authentically. You grow with us, lift others up, and help shape a community that thrives on connection, nature, and bold ideas.

As an Arc’teryx Product Guide, here’s what you’d be doing:

Create Meaningful Guest Experiences: You bring energy and expertise to every interaction - sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.
Live the Brand, Inside and Out: As a true Arc'teryx ambassador, you represent our values both in-store and in the community. You stay curious, keep learning, and inspire others to connect with nature.
Grow and Collaborate: You develop your skills with the support of your team, contribute to brand initiatives, and help elevate the store experience through feedback and collaboration.
Keep the Store Running Smoothly: From processing transactions and handling guest expectations to unpacking inventory and supporting daily tasks—you help make sure everything flows.

Life in Our Stores

You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands-on, thoughtful and rooted in connection to the outdoors and community.

Are you our next Product Guide?

Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
Own Your Impact: You take responsibility, stay self-motivated, and love solving problems. You seek smart solutions, even when they’re not the easiest.
Disruptive Evolution: You challenge the status quo, inspire new ideas, and embrace continuous improvement - for yourself and those around you.
Language Skills: Fluency in both the local language (e.g., German) and English is essential.
Flexibility: Willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.

Hours:

30 hours per week

Compensation: Hourly

Growth At Arc’teryx: Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.

What We Value In Our Teams: Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and how we serve our guests.

How We Hire: We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we’re looking for.

Perks & Benefits:

LIVE IT: Time and space to connect with nature and pursue a purposeful life

Scheduling Support: Predictable scheduling/ rota planning that supports team balance

Arc' Adventure: An employee recognition program offering outdoor experiences

Growth & Learning: Access to leadership training, skill-building workshops and career development programs

Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing

Gear Access: Generous employee purchase program + industry pro deals

Care & Repair: Access to product care guidance and repair services align with our ReBIRD commitment

Benefits may vary by role and location

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

Skills Required

Fluency in the local language and English
Willingness to work key retail periods (e.g., Black Friday, holiday season)
Ability to lift up to 30 lbs
Experience processing transactions and handling daily store tasks (POS, inventory unpacking)
Passion for the outdoors and strong product knowledge
Availability for a 30 hours per week schedule

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The Company

HQ: North Vancouver, British Columbia

1,383 Employees

Year Founded: 1989

What We Do

Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.