The Role
Lead AI-native product development and product-led growth initiatives across retail and commerce platforms. Responsibilities include launching AI features, translating ML capabilities into intuitive experiences, managing model deployments and API integrations, owning product execution from discovery through iteration, defining KPIs, analyzing funnels and cohorts, conducting A/B tests, and coordinating engineering, ML, product, and business stakeholders.
Summary Generated by Built In
Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.
Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.
About the Role
We are hiring a Product Growth Manager to lead initiatives at the intersection of retail, AI, and product execution. This role requires someone who can conceptualize and build AI-native features, scale them effectively, and drive adoption through experimentation, data insights, and structured execution.
You will work closely with engineering, machine learning, product, and business teams to deliver AI-powered capabilities that solve real-world retail challenges. The ideal candidate has strong technical foundations, sharp product instincts, and a proven ability to operate with speed and ownership in high-growth environments.
What will you do at Fynd?
- Build and launch AI-native product features in collaboration with ML and engineering teams.
- Drive product-led growth initiatives focused on activation, retention, and adoption.
- Translate AI/ML capabilities into scalable and intuitive product experiences.
- Work hands-on with model deployments, inference systems, and API integrations.
- Own end-to-end product execution—from problem discovery to roadmap delivery and post-launch iteration.
- Contribute to platform strategies that scale AI features from MVPs to production-grade adoption.
- Understand and influence product flows specific to retail, catalog systems, and commerce automation.
Some Specific Requirements:
AI and Technical Foundations
- Strong grasp of LLMs, embeddings, vector databases, RAG, and fine-tuning methods like LoRA and QLoRA.
- Hands-on experience with OpenAI, Hugging Face, LangChain, LlamaIndex, and production-grade AI tooling.
- Familiar with AI workflows using FastAPI, Docker, MLflow, and model serving via Ray or TorchServe.
- Comfortable working with GitHub, Git, and tools for managing models, code, and experiments.
- Good understanding of microservices, API design (REST/GraphQL), and scalable backend systems.
- Experienced in CI/CD setup for training and deploying ML models to production.
Data and Analytics
- Proficient in SQL, BigQuery, and Looker Studio for data exploration and dashboards.
- Able to design KPIs, success metrics, and user journey insights for product analytics.
- Knowledge of tools like dbt, Airflow, and event-based platforms like PostHog or Mixpanel.
- Experience with A/B testing, funnel analysis, and behavioral cohort tracking.
Retail and Product Execution
- Solid understanding of retail workflows, product catalogs, and commerce ecosystems.
- Experience building and scaling digital products with real-world user adoption.
- Strong product judgment and ability to balance business, user, and technical priorities.
- Stakeholder Management and Execution Leadership
- Ability to lead and influence cross-functional teams to drive high-quality execution.
- Strong communication skills to present AI-driven concepts to both technical and non-technical audiences.
- Experience with Agile methodologies and tools such as Jira, Confluence, and Asana for planning and tracking.
Preferred Experience
- 2 to 5 years in product, growth, or AI-focused roles.
- Experience in building and scaling AI-powered or technology-driven platforms.
- Exposure to retail, e-commerce, or SaaS environments.
- Track record of delivering outcomes in fast-paced, cross-functional teams.
Why Join Us
- Be part of a team shaping the future of AI-native platforms in digital commerce.
- Work closely with leading AI engineers, product teams, and business stakeholders.
- Own and execute high-impact initiatives with autonomy and accountability.
- Operate in a culture that values speed, clarity, and innovation.
If you're someone who thrives on execution, loves solving complex problems, and wants to build the future of AI-native platforms, we’d love to have you on board
What do we offer?
Growth
At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we’re seeking talented individuals eager to grow with us.
We believe in empowering our people to take ownership, lead with confidence, and shape their careers.
- Flex University: Access in-house learning sessions and workshops designed to enhance your professional and personal growth.
- Learning Wallet: Enrol in external courses or certifications to upskill—we’ll reimburse the costs to support your development.
Culture
We believe in building strong teams and lasting connections.
- Regular community engagement and team-building activities
- Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture.
Wellness
Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents.
Work Environment
We thrive on collaboration and creativity. Our teams work from the office 5 days a week to encourage open communication, teamwork, and innovation.
Join us to be part of a dynamic environment where your ideas make an impact!
Skills Required
- Strong understanding of LLMs, embeddings, vector databases, RAG, LoRA, and QLoRA
- Hands-on experience with OpenAI, Hugging Face, LangChain, LlamaIndex, and production AI tooling
- Familiarity with FastAPI, Docker, MLflow, Ray, or TorchServe
- Experience with GitHub and Git
- Understanding of microservices, REST or GraphQL API design, and scalable backend systems
- Experience setting up CI/CD for training and deploying ML models
- Proficiency in SQL, BigQuery, and Looker Studio
- Knowledge of dbt, Airflow, PostHog, or Mixpanel
- Experience with KPI design, A/B testing, funnel analysis, and behavioral cohort tracking
- Understanding of retail workflows, product catalogs, and commerce ecosystems
- Experience building and scaling digital products with real-world user adoption
- Strong product judgment, stakeholder management, communication, and cross-functional execution skills
- Experience with Agile methodologies and Jira, Confluence, or Asana
- 2 to 5 years of experience in product, growth, or AI-focused roles
- Experience building and scaling AI-powered or technology-driven platforms
- Exposure to retail, e-commerce, or SaaS environments
- Track record of delivering outcomes in fast-paced, cross-functional teams
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The Company
What We Do
Fynd is India's largest omnichannel ecosystem and multi-platform tech company. Headquartered in Mumbai and founded by Farooq Adam, Harsh Shah, and Sreeraman MG in 2012. We have modernized retail strategies for more than 1000 brands & created a rich suite of tech products. Rooted in technology & innovation, we have products in applied machine learning, big data, gaming+crypto, image editing, and learning space. Our constant innovation and expertise in technology has been noticed worldwide. Fynd made it to Fast Company's list of Top 10 most innovative Asia-Pacific companies of 2022. We are a fast growing team of 1000+ fun, skilled and ambitious people. We explore the unexplored, innovate unafraid, and have the time of our life while we do. Be a part of the new. Join us. For more information about our products, visit us at www.omnifynd.com
