The Role
The Product Excellence Manager I oversees product decisions, collaborates with stakeholders, and manages product backlogs while ensuring alignment with business objectives and user needs.
Summary Generated by Built In
- Act as the primary point of contact for product-related decisions, clarifications, and priorities.
- Collaborate with stakeholders, customers, and development teams to define and refine product features, functionality, and user stories.
- Collaborate with the scrum master for the timelines of software deliverables.
- Ability to oversee different products and understanding the interdependencies/integration touchpoints among the products.
- Develop and maintain a clear and well-prioritized product backlog, ensuring it reflects customer needs, market trends, and business objectives.
- Create detailed user stories, acceptance criteria, and product requirements that guide the development process.
- Review the SRS documents shared by business analysts and share the business Impact analysis with respect to the product.
- Ability to communicate any technical challenges with respect to the product, stemming from the business requirements shared by the customer.
- Prioritize and sequence the backlog to maximize value, considering factors such as user impact, technical feasibility, and business value.
- Provide ongoing direction and guidance to development teams during sprints, ensuring a shared understanding of the product vision and goals.
- Participate in sprint planning, review, and retrospective meetings to ensure the team's progress aligns with the product roadmap.
- Continuously gather feedback from stakeholders and customers, incorporating insights to refine product features and enhance user experiences.
- Make swift and informed decisions during development to address unexpected challenges and seize opportunities.
- Act as a bridge between technical and non-technical stakeholders, translating business requirements into actionable tasks for the development team.
- Maintain a deep understanding of the competitive landscape and market trends to ensure our products remain relevant and innovative.
- Collaborate with design and user experience teams to create intuitive and user-friendly interfaces.
- Drive the product's success through effective communication, monitoring key performance indicators, and addressing any issues that arise.
- Conduct regular demos and presentations to showcase product features and updates to stakeholders.
Requirements
- Bachelor’s in computer science or relevant field
- Minimum 9-10 years of relevant work experience
- In-depth knowledge of the industry and domain in which the organization operates. Understanding market trends, competitors, and customer needs is crucial for strategic product decisions
- Proven ability to manage complex stakeholder relationships, including development teams, business analysts, designers, senior management, and external partners or clients
- Strong leadership qualities to guide and inspire the development team, set a clear product vision, and lead strategic product planning
- The ability to make critical decisions, resolve conflicts, and provide clear direction to the development team, often in complex and ambiguous situations
- Experience in leading cross-functional teams, including coaching and mentoring less experienced product team members
Benefits
- Competitive salary
- Fuel Card
- Health benefits
- Professional development opportunities
- Inclusive work culture & much more
Skills Required
- Bachelor's in computer science or relevant field
- Minimum 9-10 years of relevant work experience
- In-depth knowledge of the industry and domain
- Proven ability to manage complex stakeholder relationships
- Strong leadership qualities to guide development team
- Experience in leading cross-functional teams
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The Company
What We Do
Pakistan Single Window (PSW) is an integrated digital platform that allows parties involved in trade to submit standardized information and documents with a single entry point to fulfill all import, export, and transit-related regulatory requirements, aiming to digitalize and streamline cross-border trade.
