Product Engineer

Reposted 22 Days Ago
Be an Early Applicant
2 Locations
In-Office
Mid level
Artificial Intelligence • Information Technology • Software
The Role
Design and launch AI-powered products, collaborating with teams to solve user problems and maintaining system reliability. Special focus on zero-to-one product initiatives.
Summary Generated by Built In
About AirOps

AirOps is the first end-to-end content engineering platform built for the AI era. In a world where discovery is shifting from traditional search to AI-driven platforms, we help brands get found—and stay found. We are currently in a phase of hyper-growth, having 5x’d our revenue in the last year by helping marketing teams at Ramp, Chime, Carta, and Rippling turn content quality into a durable competitive advantage.

Our platform equips marketers to navigate the new discovery landscape, prioritize high-impact opportunities, and create accurate, on-brand content that earns citations from AI and trust from humans. Backed by Greylock, Unusual Ventures, Wing VC, and Founder Collective, we are building the intelligent systems that will empower the next generation of marketing leaders. AirOps is headquartered in San Francisco, New York and Montevideo.

About the Role

AirOps is building the product content teams use to win in AI search — and this role is about turning hard problems into experiences people actually love. We’re hiring a Product Engineer to prototype quickly, ship customer-visible features, and iterate based on real feedback in days, not quarters.

You’ll work tightly with Design and Product, talk directly with customers, and help define what “great” looks like as we scale. If you have strong product taste, deep customer empathy, and love taking ideas from zero to one, you’ll be excited about this seat.

What you'll own
  • Design, prototype, and launch AI-powered products that solve real user problems — from early concept through scaled feature

  • Direct customer engagement: understand needs, validate ideas quickly, and iterate based on what you learn

  • Cross-functional collaboration with product, design, and data teams to take features from idea to production at startup speed

  • Navigate ambiguity: define what to build when the path forward is not clear

  • Keep systems fast and reliable under real-world usage

What you'll bring
  • 3+ years building products that people love, with demonstrated experience taking ideas from zero to one

  • Track record of shipping quickly while maintaining quality — you know when to move fast and when to be thorough

  • Strong product taste paired with deep customer empathy

  • Thrives in ambiguous, fast-changing environments where requirements shift and customer feedback drives decisions

  • Outstanding communication skills across technical and non-technical audiences

Nice to haves
  • Excitement about AI and its application in product experiences

  • Experience working with Python and strong ML or LLM knowledge

  • Experience with evals

  • History of direct customer engagement

Our Guiding Principles
  1. Extreme Ownership

  2. Quality

  3. Curiosity and Play

  4. Make Our Customers Heroes

  5. Respectful Candor

Benefits
  • Equity in a fast-growing startup

  • Competitive benefits package tailored to your location

  • Flexible time off policy

  • Parental Leave

  • A fun-loving and (just a bit) nerdy team that loves to move fast!

Skills Required

  • 3+ years building products that people love
  • Experience working on zero-to-one product initiatives in ambiguous environments
  • Comfortable working full stack
  • Strong sense of product taste
  • Outstanding communication skills
  • Experience working with Python
  • Strong ML/LLM knowledge
  • Experience with evals
  • Degree in CS, ML, or related field

AirOps Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AirOps and has not been reviewed or approved by AirOps.

  • Healthcare Strength Healthcare coverage is described as fully covered across medical, dental, and vision, minimizing out-of-pocket costs for employees. Feedback suggests this level of coverage is a standout element of the total rewards.
  • Leave & Time Off Breadth Time-off provisions include unlimited PTO alongside generous parental and family leave, supporting flexibility during both everyday and major life events. Feedback suggests these policies enhance work-life balance.
  • Equity Value & Accessibility Equity is consistently included across roles and positioned as a meaningful component of total compensation in a fast-growing startup context. Feedback suggests this upside strengthens overall pay perception.

AirOps Insights

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The Company
HQ: San Francisco, CA
57 Employees
Year Founded: 2021

What We Do

Build your AI growth engine. AirOps lets you easily build and scale AI workflows to crush your growth targets. Build with 40+ AI models, retrieval, and data sources or launch one of our proven playbooks.

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