Overview:
A Product Engineer is primarily responsible to oversee the RMA service lifecycle. They will need to have a strong background technical engineering background. They are responsible to identify and solve any technical challenges during the RMA enabling stage of a product. They will be required to collaborate with various teams to ensure the product meets the customer’s requirements. After the product is serviced, they will monitor the performance of RMA service process to identify areas for continuous improvement.
Duties and Responsibilities
- Oversee the start of manufacturing process to ensure productivity and safety.
- Design RMA process referencing the product manufacturing processes.
- Review product specification with Foxconn and customer teams.
- Determine and select product BOM to prepare RMA material usage.
- Communicate directly with customers product engineering teams during the RMA process to review process and specifications.
- Product Engineer to have a deep learning of shop floor systems and Wareconn.com to maintaining BOM and process through cloud systems.
- Determine proper tools, equipment and fixtures and ensure they are properly distributed to service production.
- Create or revise product SOPs for RMA work.
Skills/Knowledge Requirements:
- Experience in managing and handling of electronic tools, equipment and fixtures.
- Excellent written and verbal communication.
- Advanced analytical and problem-solving skills.
- Organizational skills for planning, multitasking, and time managing.
- Proficient in software and hardware systems.
- Attention to detail.
- Strong intrapersonal skills.
Education and Experience
- Bachelor’s degree in electrical engineering or similar field is preferred.
- 5 years or more Product Engineer experience is preferred.
- 2 years of Electronics Manufacturing experience is preferred.
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What We Do
Foxconn Industrial Internet USA (Fii USA) is a global leading professional design and manufacturing service provider of communication network equipment, cloud service equipment, precision tools, and industrial robots. Our goal is to provide our customers with intelligent manufacturing services for new forms of electronic equipment products centered on the industrial internet platform.
Our Vision: Fii USA is creating technology solutions in 5G, IoT, and Industrial AI to aid businesses in transforming to the Industry 4.0 environment.
Our Philosophy: Fii USA will leverage its’ 30 years’ experience in contract manufacturing to develop technology solutions that will guide businesses on their Industry 4.0 journey. We are building industrial IoT ecosystems grounded solutions that utilize 5G communication technology, 8K imaging data, Industrial AI, and high-performance computing. Our solutions are easily implemented, modified, and scaled to enable participation in the modern connected landscape.
