Sable built Aidan, the first AI employee who can lead customer calls using realtime voice, vision, and browser use. Aidan runs a live, two-way conversation inside a real product environment, clicking through the product like a human, watching the user's screen, and adapting the journey on the fly. Every conversation feeds a self-improving context graph we call the Brain, so Aidan gets smarter with each call.
The roleWe need someone who can own the customer-facing side of our platform: figuring out what to build based on feedback from customers and our deployments team, building it, and pushing it to production. The next phase of Sable's growth involves making the platform as intuitive to use as possible: giving customers a simple and straightforward way to create and deploy their AI employees. That takes more than a clean UI: it takes someone who can empathize with the problems of the non-technical end-users of these tools, translate a one-line founder directive or a messy customer request into a scoped, shippable feature, and own product decisions. You'll define, design, and build the solutions our customers and deployments teams need.
What you'll doDesign and improve upon features within the platform: Brain editing, journey building, session analytics/insights, AI employee configuration
Talk to customers alongside our deployment team, identify where they get stuck, and turn those observations into a prioritized roadmap of what to build next
Test your work with real customers alongside our deployment team and iterate fast
Establish Sable's product development operating model and quality bar as the team grows around you
An engineer with experience building leading AI products designed with the user journey in mind
Strong product instincts; you can take one line of guidance or feedback and return a production-ready, polished surface or plan for new user workflow
Experience designing tools for non-technical operators (most end users are marketing, sales and CS teams, not engineers). Comfortable working with our deployments team to scope and define solutions
You have a point of view on what is needed to make self-serve products succeed (e.g., easy onboarding, progressive disclosure, and knowing what to leave out as well as what to put in)
Skills Required
- Experience building AI products focused on user journeys
- Ability to translate founder/customer feedback into scoped, shippable features
- Experience designing tools for non-technical operators (marketing, sales, CS)
- Product instincts to create polished surfaces and new user workflows
- Experience with customer interviews, testing with real customers, and rapid iteration
- Ownership of product decisions and ability to push features to production
- Experience working closely with deployment or operations teams to scope solutions
- A point of view on self-serve product design (onboarding, progressive disclosure)
What We Do
Sable is an AI company based in San Francisco that builds multimodal digital-human enterprise workers for the world's largest organizations. By combining voice, video, and browser navigation with deep business context, Sable is redefining the future of work, specifically focusing on products that will transform Go-To-Market (GTM) strategies.
