EVSE Australia is a leading provider of electric vehicle (EV) charging solutions, dedicated to accelerating the transition to sustainable transportation across Australia and New Zealand. EVSE delivers end-to-end EV charging infrastructure for residential, commercial, government, and fleet clients and is committed to powering a cleaner future by making electric mobility accessible, reliable, and convenient for all.
Job DescriptionAs a Product Engineer at EVSE, you will play a key role in the development, testing, and support of our EV charging hardware and software solutions. Working across cross-functional teams, you will collaborate closely with internal stakeholders, customers, and suppliers to ensure our products are both innovative and reliable.
YOUR KEY ACCOUNTABILITIES
- Product Development:
- Develop new electric vehicle charging hardware and associated systems.
- Conduct thorough testing of new products and software updates, identifying areas for improvement and confirming product integrity.
- Liaise with hardware suppliers during the design and testing process.
- Technical Liaison:
- Provide technical expertise to Engineering, Sales, Marketing, and other internal teams.
- Draft and review technical specifications, requirements, and product documentation.
- Support the electrical team with commissioning and quality control of new EV chargers before shipment.
- Customer Support & Training:
- Provide prompt and accurate Tier 3 technical support to customers and electricians via phone, email, and other channels.
- Troubleshoot and resolve product-related issues, providing feedback and training to Tier 1 and 2 support teams.
- Develop and maintain comprehensive product documentation, including manuals, technical notes, and FAQs.
WHAT WILL YOU BRING?
- Bachelor’s degree in engineering with a focus on Electrical engineering is advantageous.
- 2-5 years of experience in an Engineering role, preferably in R&D or product development for the EV, solar, or other.
- Technical knowledge of EV charging technology is ideal.
- Excellent project management and organisational skills.
- Strong communication and interpersonal skills.
- Ability to think strategically and lead innovative product development initiatives.
- Experience working with international suppliers and manufacturing partners.
Why Join EVSE?
- Be part of a fast-growing, future-focused industry supporting the transition to electric vehicles
- Work with a collaborative team across sales, support, and product
- Gain exposure to SaaS platforms, data management, and operational processes
- Opportunity to build skills and grow within a dynamic, evolving organisation
Skills Required
- 2-5 years of experience in an engineering role (R&D or product development preferred)
- Bachelor's degree in Engineering (Electrical engineering advantageous)
- Project management and organisational skills
- Strong communication and interpersonal skills
- Experience working with international suppliers and manufacturing partners
- Technical knowledge of EV charging technology
What We Do
The Intellihub Group is an Australian and New Zealand based utility services company that delivers innovative metering, data and behind the meter solutions that maximise digital and new energy services. We are an experienced and leading provider of multi-utility services across electricity, gas and water networks for residential, commercial & industrial, embedded network and solar metering customers. We specialise in asset management, installation, financing, and the day-to-day operations of smart meters, managing more than 2.5 million advanced smart meters, with a significant committed deployment pipeline. The Intellihub Group includes technology provided by leading energy technology company GreenSync, the world’s first digital pool monitoring business Pooled and New Zealand based metering and data provider Influx. It is also deploying electric vehicle chargers and residential batteries in NSW and Victoria. We are the only independent smart metering provider across ANZ, supplying smart meters to more than 50 energy retailers.
