Product Director of Jobs

Job Description
As a Product Director of Jobs within the Total Rewards Product team, you lead innovation through the development of products and features that delight employees. As a key leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address employee needs and expectations.
This Product Director will spearhead the transformation of our organization's job architecture and skill-to-job relationship to unlock transformation at scale. In this role, you will direct the development and implementation of innovative solutions that modernize how we define jobs, map skills-to-jobs, and support a multitude of connected and cohesive employee experiences across the enterprise.
Job responsibilities

• Develops and oversees the product roadmap, vision, development, execution, risk management, and business growth targets for products that support future of job architecture and skills mapping within the organization
• Leads the product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Leads, coaches and mentors a product team on best practices, such as service blueprints, solution generation, market research, storyboarding, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product improvement and evolution that identify emerging trends in job architecture, skills taxonomies, and talent management
• Gathers and analyze user feedback along with internal and market data to drive continuous improvement and innovation in job architecture and skills domain
• Direct and partner with cross-functional teams, including business, technology, product, data, design, corporate, legal, regulatory, and operations, to design, build, launch new tools, frameworks, or platforms that streamline job architecture updates and skills mapping
• Define clear product goals, objectives and key results, while identifying risks and developing mitigation strategies.
• Communicates the vision, strategy, and progress around jobs and related skills products to stakeholders at all levels, building consensus and alignment around shared goals
• Leads within a highly complex, and rapidly changing environment including across the legal and regulatory space, demonstrating a willingness to roll up your sleeves and pitch in wherever necessary to ensure great employee experiences and compliance

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise in product management, leading across strategy and delivery of products or technology applications
• 5+ years of people management experience; proven ability to lead, motivate, develop and inspire teams
• Extensive knowledge of the product development lifecycle and experience with technical & experience design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including ideation, discovery, requirements definition, strategic development, and overall value management
• Strong analytical skills and experience with data-driven decision-making
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across a diverse leadership group and with cross-functional teams
• Passion for understanding customer needs and delivering exceptional user experiences
• Demonstrated experience in defining and tracking key results (KRs) and key performance indicators (KPIs) to measure the success of products and related initiatives, with the ability to use data to make informed decisions and optimize strategies
• Proven experience in working with cross-functional teams, including engineering, design, legal & regulatory, marketing, and operations to manage bottlenecks, provide escalation management, and ensure successful product development and launch

Preferred qualifications, capabilities, and skills

• Experience in integrating AI technologies into product development, with a focus on improved end user experiences and driving efficiencies while reducing operational risk
• Preferred experience supporting global products and requirements within a globally matrixed, regulated organization with a proven ability to represent and navigate across senior executives across functions
• Experience in job architecture, job design, and/or skills strategy
• Knowledge of Oracle HCM (Human Capital Management)
• Analytical acumen, with the ability to derive insights from data sets to help drive strategy and experience
• Experience in large scale workforce tranformation

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.