NLB services is seeking employees for the position of Product Development Manager/ Product Analyst at Bentonville, AR one of its direct client. Interested folks please share your resume with prabhat(dot)kumar (at )nlbservices(dot)com or call me directly at 904-677-5904.
Position: Product Development Manager/ Product Analyst
Location: Bentonville, AR
Job description
Position Summary
Client is looking for a strong individual with leadership skills who excels in market place product analysis and on-boarding sellers. The person also would need to have strong verbal and written communication to address the product/technical issues.
Job Description:
· To work as Integration Engineer to onboard sellers from end to end by helping them clarifying their questions and resolving all integration issues.
· Plan and meet the weekly target to onboard sellers.
· Understand business flows, tools, trouble shoot and support seller issues using tools.
· Highlight issues, share progress and status reports to client managers and involve right team for issue resolution as required.
· Ongoing management of seller issues, queries throughout the integration journey
· Coordination of issue resolution across business, production support, business support analyst and functional teams in the context of specific issues.
· Identify trends to figure out hotspots for effort and support cost drivers – work with PM and Engineering to build features and tools to reduce costs.
· Process improvements to reduce onboarding efforts and costs.
· Institute and monitor onboarding case resolution metrics and drive efficiencies.
· Identify systematic issues that need fixes across systems until hand off to production support/Engineering/Product teams via backlog for implementation.
· Understand seller setup process and educate sellers on process, requirements and timelines for on-boarding process.
· Work with internal teams to set up appropriate systems, code promotions into production until seller can go live.
· Understanding of integration interfaces, lower level systems at UI/debugging level to be able to bring on new direct sellers.
· Help to integrate partners to MP infrastructure
Minimum Qualifications
- Bachelor's Degree and 4 years’ experience
- Prior experience in leading teams
Additional Preferred Qualifications
- Experience in using market place portal and other supporting tools, alerts, reports and analytics.
- Basic knowledge in Java, web services and database.
- Ability to summarize and present complex issues to a variety of audiences: technical and non-technical
Thanks & Regards,
Prabhat Kumar
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Next Level Business Services, Inc.
Staffing|Consulting|Outsourcing
Phone: +1 (904) 677-5904 | Fax: +1 (608)646-8326
e-Mail: prabhat(dot)kumar (at )nlbservices(dot)com | Web: www.nlbservices.com
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- Bachelor's Degree and 4 years' experience
- Prior experience in leading teams
What We Do
Created in the early 1990s, the iliad Group is the inventor of the world’s first triple-play box and has grown into a major European telecoms player, standing out for its innovative, straightforward and attractive offerings. The Group is the parent of Free in France, iliad in Italy and Play in Poland, has over 16,500 employees serving 45.3 million subscribers, and generated €7.6 billion in pro forma revenues in 2021. In France, the Group is an integrated Fixed and Mobile Ultra-Fast Broadband operator and had over 21.2 million retail subscribers at September 30, 2022. On March 23, 2021, the iliad Group launched its BtoB business in France under the Free Pro brand. In Italy – where the Group made its entry in 2018 under the iliad brand, becoming the country’s fourth mobile operator – it had over 9.4 million subscribers at end-September 2022. With the acquisition of Polish mobile operator Play in November 2020, which currently has 14 million subscribers, the iliad Group became Europe’s sixth-largest mobile operator by number of subscribers.
