At Philz, everything we do starts with our mission to Better Days. As our Product Development Manager, you’ll help shape the next generation of Philz favorites; from the first spark of an idea to the moment a customer falls in love with a delicious new beverage. You’ll dig deep into what our community craves, blending creativity, intuition, and data to bring meaningful food and beverage experiences to life. Develop infrastructure, process and systems to enable an organized and scalable product development function. This is your opportunity to guide innovation that feels true to who we are: thoughtful, handcrafted, and rooted in connection.
This role is remote, giving you the flexibility to work from home while staying closely connected to where the action happens - our stores. To make the most of that connection, you’ll need to be based in either the San Francisco Bay Area or Los Angeles. Being in our market means you’ll have the chance to see the impact of your work firsthand and stay close to our operations and culture that Betters People's Day.
WHAT YOU’LL DO
Product Discovery
- Research and establish various consumer data resources and use resources to understand the consumer's demographic, psychographic and behavioral drivers and identify unmet consumer need(s).
- Leverage marketplace data and trends to evaluate the competitive landscape and create strategies and recommendations for future Philz product development.
- Complete opportunity assessment to determine opportunities for growth with existing in-store product offerings.
Product Planning & Marketing
- Develop a compelling product vision that sets the goals and direction for the product.
- Prioritize ideas or key initiatives that could help achieve product vision.
- Leverage brand, consumer, and marketplace data to develop product roadmap.
- Collaborate with key cross functional stakeholders and leaders to determine product feasibility and calendar placement.
- Prepare and present a product plan to gain stakeholder alignment.
- Define and track metrics to measure the success of product implementation, analyze results, and partner across the organization to develop action plans and enhancement recommendations.
- Partner with other teams to conduct financial analysis of products.
Product Optimization
- Develop product briefs of current products outlining requirements, user stories, and acceptance criteria.
- Create a prioritized list of initiatives to inform the development plan.
- Lead cross-functional teams responsible for new product development and commercialization.
- Partner with other teams to conduct financial analysis of products.
- Partner with operations teams to ensure products are deployed properly.
WHAT YOU’LL NEED
- 2+ years of product management or product development experience in food & beverage/hospitality industry, either CPG or retail
- 2+ years of experience working with 3rd party vendors and consultants
- 2+ years of experience leading or assisting in development of product concepts from conception through marketing and implementation
- Experience working for a national multi-unit food & beverage retailer is a plus
- Ability to influence through interpersonal skills and data, operate with personal ownership, and take action with courage
ESSENTIAL PHYSICAL REQUIREMENTS
- Visual acuity
- Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to others
- Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers
- Extending hand(s) and arm(s) in any direction
- Bending, Reaching, Pulling, Pushing, Extending arms/hands occasionally during shift
- Sitting for extended periods of time
- Exerting up to 10-20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects
**Compensation & Benefits
A reasonable estimate of the starting annual base salary for this role is $125,000 to $150,000. Please note that the base salary will vary based on qualifications, previous experience, and work location.
When you join our team, we better your days through our benefits and support programs – we offer our team members medical, dental, and vision insurance, company-paid basic life insurance, optional family life insurance, 401(k) with company match, flexible spending accounts, commuter benefits, mental health support, holiday pay, Vacation & Sick Time, Team Member discounts, freebie drinks and discounted beans, fun Philz swag, opportunities for growth and advancement, and more!
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What We Do
It all started with a dream to create a really great cup of coffee personalized for you...
Philz Coffee is a San Francisco-based coffee company that attracts people who are passionate - about life, about others, about the communities they live and work in...and about coffee!
Our core values:
Put the customer experience first
Our customers are our top priority. If we put people first, we cannot fail.
Be quality driven and progress focused
Be proud of your work. Be committed to doing the very best with passion and focus.
Be kind and keep it real
We are kind-hearted, positive, humble, and human. Be yourself. Be sincere. A genuine connection will outperform formality.
We make sure that every Philz is a fun, creative and vibrant workplace. A spot where you can be yourself, dress the way you want, and have flexibility in your schedule to live your best life. Most importantly, you’ll be part of an environment dedicated to bettering people’s days and building community.
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