The Role
We are seeking a highly organized and detail-oriented Product Coordinator, Fittings & Accessories to support the development and launch of physical, design-driven products across our Fittings and Accessories portfolios. This role is an excellent opportunity for an early-career product professional looking to build expertise in physical product development, product specifications, product data management, and cross-functional collaboration within the luxury bath and kitchen industry.
As a key member of the Product team, you will work closely with partners across Engineering, Compliance, Supply Chain, Marketing, and Channel Operations to help bring exceptionally crafted, design-driven products from concept to market and ensure the accuracy and integrity of product information, including product attributes, specifications, finishes, features, and item data, throughout the product lifecycle.
This role offers the opportunity to gain hands-on experience across physical product development, data management, and go-to-market execution while partnering with talented cross-functional teams. You will play an important role in bringing innovative, high-quality products to market and helping shape the customer experience through accurate, high-quality product information.
This is a hybrid role that requires onsite presence 3 days per week at the Danbury, CT Corporate office.
Responsibilities
- Assist in the execution of the Product Roadmap and support physical product development projects from concept through market launch.
- Help coordinate product introductions, transitions, and lifecycle activities according to established timelines.
- Partner with internal teams and external stakeholders to ensure key project milestones are achieved, and critical information is communicated effectively.
- Develop a strong working knowledge of technical product categories, materials, finishes, specifications, and industry trends to support ongoing business initiatives.
- Create, maintain, and ensure the accuracy of physical product information across internal systems and digital platforms.
- Support product setup, including style definitions, item numbers, product categorization.
- Maintain product attributes, specifications, finishes, and feature data to support business and customer needs.
- Help ensure product information is current, consistent, accurate, and accessible across systems.
- Support product cost management processes and associated system updates.
- Maintain project documentation and product line lists throughout the development lifecycle.
- Coordinate physical product samples across internal teams and assist with inventory tracking and reconciliation.
- Partner with Marketing on visual asset planning and execution for new product launches.
- Prepare product-related materials to support training, marketing, and cross-functional initiatives.
- Respond to and resolve product data inquiries in a timely manner.
- Collaborate with Product Management and cross-functional teams to address product-related challenges and support evolving business priorities.
- Other projects and duties as assigned.
Product Development Support
Product Data & Information Management
Systems & Project Coordination
Other
Requirements
- Bachelor's degree required.
- 1–2 years of experience in physical product coordination, product development, project management, merchandising, operations, or a related field.
- Experience working with design-driven consumer products, home furnishings, kitchen and bath products, fixtures, hardware, lighting, building materials, or similar physical product categories is a plus.
- Strong organizational skills with the ability to manage multiple projects and shifting priorities.
- Excellent collaboration and relationship-building skills, with an interest in working across both creative and technical teams.
- Strong analytical and problem-solving abilities with exceptional attention to detail.
- Proficiency with business systems and product data management tools.
- Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUPs.
- Strong verbal and written communication skills.
- Eagerness to learn, grow, and develop within a physical Product organization and luxury, design-focused industry.
- Experience with Smartsheet, PLM, or other product lifecycle management systems is a plus.
Skills Required
- Bachelor's degree
- 1-2 years of experience in physical product coordination, product development, project management, merchandising, operations, or a related field
- Strong organizational skills and ability to manage multiple projects and shifting priorities
- Excellent collaboration and relationship-building skills
- Strong analytical and problem-solving abilities with exceptional attention to detail
- Proficiency with business systems and product data management tools
- Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUPs
- Strong verbal and written communication skills
- Experience with design-driven consumer products, home furnishings, kitchen and bath products, fixtures, hardware, lighting, building materials, or similar physical product categories
- Experience with Smartsheet, PLM, or other product lifecycle management systems
What We Do
Waterworks is a luxury brand specializing in high-end bath and kitchen products, including fittings, fixtures, hardware, lighting, surfaces, and cabinetry. Founded in 1978, the company is recognized for its commitment to artisanal craftsmanship, rigorous engineering, and timeless design. Waterworks collaborates with accomplished designers and architects to provide a complete, proprietary vision for the most valuable rooms in the home, serving both residential and commercial projects globally.
