Our Opportunity:
Chewy is looking for a Product Development Associate, Hard Goods, to join our Chewy Brands Team based in Plantation, FL. In this role, you will be responsible for helping the Chewy Brands Product Development team to develop and deliver the best-in-class pet products. Here at Chewy we believe innovation is rewarded and execution is valued.
What You’ll Do:
- Conduct market research to identify emerging trends, customer needs, and competitive landscape.
- Analyze market data to provide insights into potential product opportunities and gaps in current offerings.
- Collaborate with Product Development Managers, Design, Sourcing, QA, and other stakeholders to brainstorm and develop innovative products.
- Assist in sending out market research and obtaining customer feedback on initial concepts.
- Review & complete full item setup in PLM.
- Review and analyze samples and provide constructive feedback to vendors.
- Manage prioritization of samples based on timeline.
- Managing packaging reviews for SKUs, product descriptions, UPCs, and content to maintain consistency and quality.
- Maintain product information, content attribution, spec sheets, and other data in PLM system.
- Own the tracking of PDPs pre-launch including status of image assets, descriptions, copy, size charts, submission of product attributes, and follow up with internal teams to ensure all pages are launch-ready.
- Organizing, tagging, labeling, and shipping samples for PR, photography, and video purposes.
- Proactively gather product information from vendors to prepare for marketing kick-offs.
- Assess customer reviews to ensure product integrity and identify areas for potential improvements.
- Oversee product pages (PDPs), consumer insights, surveys, and provide feedback on improvement areas.
- Monitor recently launched products, identifying PDP enhancement opportunities, and addressing customer reviews promptly.
- Run ad hoc reports. (Must be proficient in excel. Knowledge of running SQL is a plus)
What You’ll Need:
- Creative, innovative, critical thinker
- Executes time sensitive tasks with precision and urgency.
- Impeccable organization and attention to detail
- Exceptional communication and presentation skills
- Proficiency in Excel (vlookups/pivots), knowledge of SQL, PLM is a plus.
- Initiative and drive for process improvement
- Thrive in a fast-paced, self-starter environment.
- Strong analytical skills and project management abilities
- Availability for night and weekend work due to global support
- On-site presence in south Florida office
- Travel expectation 10%
Bonus :
- Experience in Hard Goods industry.
- Understanding of product life cycle flow
#LI-HYBRID
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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