Software maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end.
Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.
We’ve raised over $190M from top-tier investors including Lightspeed, Greylock, DST, Unusual Ventures, and individual backers such as Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn), and Fei-Fei Li (Professor, Stanford).
What You'll Do
Own design end-to-end for major surfaces of the Resolve AI product, from early problem framing through shipped pixels.
Define new interaction patterns for AI in production. Much of what you design won't have a playbook yet.
Prototype to think. Turn fuzzy problems into tangible solutions quickly, then use them to pressure-test ideas with the team and with users.
Raise the bar on craft across the team. Contribute to and evolve our design system.
Use AI as a thinking and making partner in all aspects of your workflow.
Who You Are
You have 5+ years designing complex software products.
You thrive in the 0-to-1 stage, where the patterns don't exist yet and the work you ship defines the category.
You have strong command of the fundamentals: interaction design, information architecture, complex flows, hierarchy, typography, and color.
You're deeply curious about users and biased toward action. You prototype to learn.
You're adaptable. Comfortable moving fast on rough ideas one day and going deep on a single flow the next.
Bonus:
Experience as a design engineer.
Experience in observability, enterprise, or AI products.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.
What We Do
Our AI Production Engineer investigates & resolves incidents, so you can focus on building. Let’s make machines be on-call for humans, not the other way around.
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